Quote:
Originally Posted by DeltaNu1142
I'm having the same trouble... on my first attempt, I removed all e-mail accounts, then sent service books, then added my e-mail addresses back. That didn't work, so then I just deleted e-mail addresses again & added them without sending service books. No images yet. Getting the HTML formatting is an improvement, though.
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On your first try, the order of the steps were wrong. On the second try, you missed a step.
So you should delete, readd, and resend service book. Then enable the feature under email setting.