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O'dell Offline
Knows Where the Search Button Is
 
Posts: 49
Join Date: May 2008
Model: 8320
PIN: N/A
Carrier: T-mobile
Default 07-03-2008, 02:44 PM

I'm trying to figure out an issue with a BES I took over a couple months ago. I was told when I took over, that we should have 10 licenses and I always assumed we did. We've been running with only 6 users for a few months now and I was going to add 4 more people on. However, when I go to add them it says I'm out of licenses. When I pull up the Licensing manager I get this:

License Type: Small Business Edition (should ship with 10 licenses, right?)
License Total: 6
Used: 6
Free: 0

So my questions are, 1) How do I have a SBE BES with only 6 licenses, I thought RIM did all the CAL licenses in 5's and 2) Is it possible that in the process of adding/removing people the database got screwed up somehow?

Thanks in advance.
   
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