BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-04-2007, 01:07 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 44
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Pocketday Users-Please Read

Please Login to Remove!

Under appointments, I am getting error -No Appts Error 3 Error Due to recurring

Now, if you go to month view, I have Sunday and Monday both as the 4th probably causing the error. Just want to know if anyone else is experiencing this?
Offline  
Old 11-04-2007, 09:14 AM   #2 (permalink)
CrackBerry Addict
 
RoadRider's Avatar
 
Join Date: Dec 2005
Location: Il
Model: 8310
Carrier: ATT
Posts: 738
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

No problem here using ver 5.12
Offline  
Old 11-04-2007, 10:38 AM   #3 (permalink)
CrackBerry Addict
 
Klotar's Avatar
 
Join Date: May 2007
Location: Winnipeg MB Canada
Model: 9700R
OS: 7.1.0.190
PIN: On Request
Carrier: Rogers Wireless
Posts: 902
Post Thanks: 0
Thanked 1 Time in 1 Post
Default

No problems here with 5.12 either.
__________________
-Klotar
Supervising Manager of the Department of Redundancy Department.
BlackBerry Certified Support Specialist
Offline  
Old 11-04-2007, 11:11 AM   #4 (permalink)
Knows Where the Search Button Is
 
Join Date: Mar 2007
Location: Hickory, NC
Model: 8330
OS: 4.5.0.77
Carrier: Verizon
Posts: 20
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I started noticing a few days ago that the PD calendar didn't show any appts past yesterday. I assumed it had something to do with DST, but apparently its related to recurring entries. As of today I get the "error 3" message. PocketDay's web site lists it as a "known item" with RIM, but this is the first time I've had this problem. If I could identify the entry causing this, I'd delete it. But I'm unclear how to list all recurring entries.
Offline  
Old 11-04-2007, 11:36 AM   #5 (permalink)
CrackBerry Addict
 
Join Date: Feb 2005
Model: 8800c
Carrier: Cingular
Posts: 970
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

As I recall, there was a problem with PD when you can a recurring appointment with a start date prior to 1970, like a birthday.

Regards-Michael G.
Offline  
Old 11-04-2007, 12:33 PM   #6 (permalink)
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Running 5.12 for about a month with no problem.

Saturday, I woke up to an Error 5. It was only showing Saturday's appt.

Did a battery pull. The counter then showed the number of appt for Sat and Sun. I figured it was DST related. Last night, after the DST change, I did a battery pull again. The appt counter showed 0.

I just did a wipe of the device. The appt counter still shoes 0. I have appt set to 'Show All' and the calendar look ahead to 7 days. I have 10 appt coming in the next 7 days.

What really annoys me is that that bug showed up 2 days after I registered the program.

Can't even log an issue on PD's support forums because you can't register.
Offline  
Old 11-04-2007, 01:50 PM   #7 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 44
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mgerbasio View Post
As I recall, there was a problem with PD when you can a recurring appointment with a start date prior to 1970, like a birthday.

Regards-Michael G.
That's exactly what I am getting today. I looked at all my appointments and everything is ok.

Also my appts. show "0" now. I have it set for 2 days out and have 3 appts. for tomorrow.

Last edited by pscheel : 11-04-2007 at 01:55 PM.
Offline  
Old 11-04-2007, 02:00 PM   #8 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 44
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I did a hard reset and it fixed my 2- Nov. 4th's in PD. However, appts. are still not showing up.
Offline  
Old 11-04-2007, 02:17 PM   #9 (permalink)
crs
BlackBerry Extraordinaire
 
Join Date: Oct 2004
Model: 8800
Carrier: cingular
Posts: 1,034
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

All,

There's an issue with some BlackBerries having to do with the daylight savings time change. The problem will clear up on Monday the 5th.

I've reported this to RIM.

-crs
Offline  
Old 11-04-2007, 03:26 PM   #10 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 36
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by CanuckBB View Post
Running 5.12 for about a month with no problem.

Saturday, I woke up to an Error 5. It was only showing Saturday's appt.

Did a battery pull. The counter then showed the number of appt for Sat and Sun. I figured it was DST related. Last night, after the DST change, I did a battery pull again. The appt counter showed 0.

I just did a wipe of the device. The appt counter still shoes 0. I have appt set to 'Show All' and the calendar look ahead to 7 days. I have 10 appt coming in the next 7 days.

What really annoys me is that that bug showed up 2 days after I registered the program.

Can't even log an issue on PD's support forums because you can't register.
I've got the same exact issue, and it happened at the same exact time as yours did. Been working fine until Saturday. I have a feeling it has something to do with the timezone change...Hmmmm

ETA: Also did a wipe and ensured that I had no recurring appointments before 1970, yet the problem persists...

Last edited by ChrisLe : 11-04-2007 at 03:27 PM.
Offline  
Old 11-04-2007, 03:28 PM   #11 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2007
Model: 8830
PIN: N/A
Carrier: Verizon
Posts: 36
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by crs View Post
All,

There's an issue with some BlackBerries having to do with the daylight savings time change. The problem will clear up on Monday the 5th.

I've reported this to RIM.

-crs
Me thinks you are correct. Temporarily changed the date on my BB to 5 November and all is back to normal...
Offline  
Old 11-04-2007, 06:18 PM   #12 (permalink)
Talking BlackBerry Encyclopedia
 
gameboy213's Avatar
 
Join Date: Oct 2007
Location: Los Angeles, CA
Model: 9630
OS: 4.7
PIN: N/A
Carrier: Sprint
Posts: 340
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

error -No Appts Error 3 Error Due to recurring

getting it here on my 8830 as well.

Says I have appts created/recurring before 1970
Offline  
Old 11-04-2007, 07:14 PM   #13 (permalink)
CrackBerry Addict
 
visortgw's Avatar
 
Join Date: Apr 2007
Location: Upstate NY
Model: 9930
OS: 7.0.1.163
Carrier: Verizon Wireless
Posts: 540
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by crs View Post
All,

There's an issue with some BlackBerries having to do with the daylight savings time change. The problem will clear up on Monday the 5th.

I've reported this to RIM.

-crs
Appreciate the feedback! In the interim, users can use the "n" key to go to the next day on the PD homescreen as a work-around.

I have noticed a second part of this issue whereby single day all day events are showing up both on the actual day and the preceding day both on the PD home as well as when opening the event in PD. The events appear correctly in the RIM Calendar app as well as in MS Outlook (BES environment).
Offline  
Old 11-04-2007, 08:43 PM   #14 (permalink)
Knows Where the Search Button Is
 
Join Date: Jul 2007
Model: 8300
PIN: N/A
Carrier: AT&T
Posts: 44
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Appreciate the feedback! In the interim, users can use the "n" key to go to the next day on the PD homescreen as a work-around.
Thanks for the suggestion!
Offline  
Old 11-05-2007, 01:43 AM   #15 (permalink)
Thumbs Must Hurt
 
Join Date: Jul 2005
Location: Londonderry NH
Model: Storm
Carrier: Verizon
Posts: 85
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I saw that, did not check here, and I wiped the BB :( dam dam dam and reinstalled everything.)
Offline  
Old 11-05-2007, 07:01 AM   #16 (permalink)
BlackBerry Extraordinaire
 
CanuckBB's Avatar
 
Join Date: Feb 2006
Location: YYZ
Model: 9900
Carrier: Rogers
Posts: 1,183
Post Thanks: 0
Thanked 2 Times in 2 Posts
Default

Well, it's working again.

Any explanation as to why it happened, and will it be fixed by next spring?
Offline  
Old 11-05-2007, 12:03 PM   #17 (permalink)
crs
BlackBerry Extraordinaire
 
Join Date: Oct 2004
Model: 8800
Carrier: cingular
Posts: 1,034
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes, it's already fixed in our development version. Something in the OS caused a wacky error for events on Nov 4th (DST change). We've reported the issue to RIM.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.