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Old 11-05-2007, 04:41 PM   #1 (permalink)
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Default Screen capture - Record user interaction - Usability research

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Hello guys,

I am doing a usability research on the email functionality of the BlackBerry 8800.

For analysis purposes, I need to record the user's interaction, I have tried with a camcorder but the quality and details isn't as good as I wish.

Could you recommend a way to capture the screen? Any idea is welcome.

I have tried a couple of solutions...
Blackberry Viewer - BlackBerry Viewer by Rove Mobile Inc. - Handango BlackBerry 8800 Software
BBScreenStream - http://tinyurl.com/3e3mp6

...but they are not too good though, they only capture a screenshot every half a second. They also result on interaction issues, many times the user has to press a key twice to make the character appear on screen, too bad.

Any idea on how to do this or link to already existing product will be most welcome.

Regards,
Miguel Gonzalez.
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