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Old 11-05-2007, 04:41 PM   #1 (permalink)
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Default Screen capture - Record user interaction - Usability research

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Hello guys,

I am doing a usability research on the email functionality of the BlackBerry 8800.

For analysis purposes, I need to record the user's interaction, I have tried with a camcorder but the quality and details isn't as good as I wish.

Could you recommend a way to capture the screen? Any idea is welcome.

I have tried a couple of solutions...
Blackberry Viewer - BlackBerry Viewer by Rove Mobile Inc. - Handango BlackBerry 8800 Software
BBScreenStream -

...but they are not too good though, they only capture a screenshot every half a second. They also result on interaction issues, many times the user has to press a key twice to make the character appear on screen, too bad.

Any idea on how to do this or link to already existing product will be most welcome.

Miguel Gonzalez.
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