Originally Posted by bbaler4444
i downladed the VZ access manager program and tried to set it up. I got to the point where I need to add a modem and have everything pplugged in, but my computer can not find the modem when I try to add it. What should i do????
VZ access manager has nothing to do with it. You need both the Blackberry Desktop Manager which can be found on RIM's site under downloads, BlackBerry
, and you also need the device's handheld software installed on the PC. Most BB's come with an install CD, did your? If so, run it and you will be fine. If not, you need to download the correct version from Verizon for your BB, hope this helps.