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petey Offline
Thumbs Must Hurt
 
Posts: 71
Join Date: Sep 2005
Model: 7100
Carrier: Rogers
Default 12-05-2007, 02:08 PM

Quote:
Originally Posted by knipknup View Post
I really am about to give up on this viigo thing. I have used it for a while now, but the whole account thing is dorked. I have tried to set up an account but the option on the BB doesn't accept anything. The website itself is not straight forward. How about a "Create an accout" button or something. Grrrrr!

Everytime I have had to reset my device, I lose all my feeds and have to set it all back up from scratch. I assume the account aspect would remedy this, but it is not user friendly.
Hi knipknup,

Yes, creating an account would remedy the loss of feeds.

What version are you using? (Go to Options -> About, and this will display the version you are using.

If you are not using version 2.2.69/2.2.70, please go to: Viigo Virtual Reach Download from your BlackBerry device HTML browser.

Download the latest version.

Once you install it, you may have to re-boot. You'll be prompted to if necessary.

After you launch the new version, you'll be prompted to run the account registration wizard. Please do so, and follow the on-screen instructions. I recommend you select "Create a new account".

Hope this helps. Let us know how it goes.

Pete
   
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