BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-24-2005, 11:07 PM   #1 (permalink)
New Member
 
Join Date: May 2005
Model: 8800
Carrier: Cingular
Posts: 8
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Reqwireless WebViewer - Error Cannot Open Input Stream

Please Login to Remove!

I am new to both blackberries and this forum. I did a search but could not find an answer to my question.

When I first installed the Webviewer (both trial and purchased product), it worked great! I could access any website I tried. Then all of a sudden, it stopped handling secure websites (specificlly rim.avantgo.com). When I try to access any secure website, I get the above error (cannot open input stream). I tried all the suggestions on the Reqwireless website (reload application, clear application data, etc) with no luck. I finally opened a ticket and they tried to help me also with no luck. The final conclusion was that the problem was either my firmware or my service provider. I find this a little "fishy" but being a new blackberry user, anything is possible. I have used the latest firmware since day one. So the firmware was the same when it worked and now that it stopped working. As for as my service provider, given the issues I have had with Cingular occassionally turning off my data service, anything is possible. But all other applications that use direct TCP are working.

One intersting note. When I did the last clear application data and re-boot (remove battery), my TCP setting disappeared (subject for another post). Anyway, when I re-entered them, I made a typo. Interestingly, I got the same error from the WebViewer application. This implies (at least to me) that the problem is before it even tries to access the network (since it could not due to the typo). I noticed the typo when I ran another application that uses direct TCP and it gave me an error that lead me to the TCP settings. Once I fixed it, all other direct TCP applications were working again, but the Webviewer gave the same error.

My questions - has anyone successfully solved this problem (either with a change on the blackberrry or a change by the service provider)?

Background:

BB Model: 7290
Provider: Cingular
Access: Non-BES (have corpate BES only for e-mail and calendar). All other applications use direct TCP (based on set from this forum)
Firmware: Latest from Cingular that was issued on March 7

Thanks in adavnce for any help

Anthony Adams
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Triton VoIP Board 8-Port
$15.0
Triton VoIP Board 8-Port pictureSIEMENS OPTIPOINT 420 STANDARD VOIP VOICE OVER IP DESK PHONE S30817-S7211-M107-8
$34.99
SIEMENS OPTIPOINT 420 STANDARD VOIP VOICE OVER IP DESK PHONE S30817-S7211-M107-8 pictureLot of 10 Polycom SoundPoint IP 560 SIP VoIP Business Phone 2201-12560-001
$275.0
Lot of 10 Polycom SoundPoint IP 560 SIP VoIP Business Phone 2201-12560-001 pictureShoretel ShorePhone IP 230G-10 VoiP Black Telephone w/Stand
$125.0
Shoretel ShorePhone IP 230G-10 VoiP Black Telephone w/Stand  pictureShoreTel ShorePhone IP 8000 VoIP Conference Phone POE 440-00027-901 REV 4 #4SO
$15.99
ShoreTel ShorePhone IP 8000 VoIP Conference Phone POE 440-00027-901 REV 4 #4SO picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.