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Old 12-12-2007, 10:14 PM   #1 (permalink)
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Default BBSmart email viewer - can't display some attachments

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FYI...I'm having a problem w/BBSmart email viewer...wondering if this is a 4.3 or Pearl-specific issue, or more general.

I sent an email to from my wife's BB to mine w/an address attached from her Address Book. It doesn't appear unless I switch to regular view in email...in BBSmart view it looks like a plain email w/no attachment. I did some reading and saw that vcal attachments were also a problem this summer, not sure if that's still true.

Anyone else experiencing this problem w/address book or other attachments?
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Old 12-16-2007, 10:48 AM   #2 (permalink)
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I am pretty sure this version does not support vcards and vcalendars, I think they are working on that for the next release. Even without the viewer I still can't view a vcalendar. Which I thought was going to happen on the next version of BIS.
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Last edited by zerog46 : 12-16-2007 at 11:10 AM.
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Old 12-16-2007, 11:05 AM   #3 (permalink)
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Old 12-18-2007, 08:33 AM   #4 (permalink)
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I will tell you if anyone is on the fence about buying an email viewer the quality of service you get from BB Smart is outstanding. I had a concern with my of the email viewer and was contcted back within hours of my contacting them. I myself would not every hesitate to purchase any products from them in the future just on there quality of customer support alone.
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