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Old 01-16-2008, 07:59 AM   #1 (permalink)
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Emailed them 6 days ago to change the PIN for Mail Viewer Pro lic. Emailed them again yesterday - no response. Anyone else having this problem?
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Old 01-16-2008, 01:06 PM   #2 (permalink)
ani
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Originally Posted by RoadRider View Post
Emailed them 6 days ago to change the PIN for Mail Viewer Pro lic. Emailed them again yesterday - no response. Anyone else having this problem?
RoadRider - We almost invariably respond to queries within 1 day. But at times it may take us longer (though never 6 days!). PM me your email id so that I can check and follow up.

Thanks,
Ani.
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Old 01-16-2008, 01:58 PM   #3 (permalink)
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PM sent - thanks!
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Old 01-17-2008, 06:06 PM   #4 (permalink)
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Emailed them this morning and received a response in the afternoon.
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Old 01-18-2008, 03:46 PM   #5 (permalink)
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check your spam folder - thats where some of their emails went for me
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Old 01-21-2008, 05:30 PM   #6 (permalink)
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Athough it took a while, the problem is now fixed. Thanks!
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