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Old 01-17-2008, 03:13 AM   #1 (permalink)
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I tried the new beamberry's PDF opening feature - it is not native on device opening, PDF file is copied from the SD card to their server, converted and downloaded back. We were thinking adding this feature to MasterDoc some time ago and thought this is way too complex. What do you guys think, is this useful?
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Old 01-17-2008, 03:23 AM   #2 (permalink)
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Well, that's kludgy, but better than not opening at all...

Sergey, don't forget to tell IanR that MasterDoc opens Office 2007 documents (I just checked at the site).

Last edited by luc-mobile : 01-17-2008 at 03:24 AM.
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Old 01-17-2008, 01:15 PM   #3 (permalink)
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I've been testing eOffice, writing a review. Unfortunately, I run into that problem very often too.
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Old 01-17-2008, 03:57 PM   #4 (permalink)
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IanR - could you send an email to our support to look at why you get no file back? I'm sure they will solve it quickly, they might need some info from you.

As far as on device viewer, you're both right . The devices are faster now, but the issue remains J2ME. It is a limited version of desktop Java and is missing a lot of components necessary for PDF processing. It is also substantially slower and has memory limitations. This is why everybody goes for server conversion.
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Old 01-18-2008, 02:29 AM   #5 (permalink)
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BTW, MasterDoc can convert PDF files and load them to the device. You need eFile Desktop and ViewAll converter installed on your PC and copy files by dragging them from the PC pane to the Device Files pane. It converts the file and stores it in the device memory. From there you can copy it to the SD card.
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Old 01-19-2008, 11:19 AM   #6 (permalink)
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Desktop converter converts into a special internal format for viewing by MasterDoc. This file is then stored on the device,
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Old 01-20-2008, 01:04 AM   #7 (permalink)
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[
Quote:
QUOTE=sergeyd;802570]IanR - could you send an email to our support to look at why you get no file back? I'm sure they will solve it quickly, they might need some info from you.
Got an nice e-mail from support after I downloaded. Replied with my problem and three days later no response. So uninstalled.
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Old 01-20-2008, 01:56 AM   #8 (permalink)
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Ian,

I found your email in suprot database - you emailed on Friday at 3:36PM EST and support answered to you at 5:17PM, ticket number SCC-3023 to your google mail address. I have reforwarded it to you.
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Old 01-20-2008, 09:55 AM   #9 (permalink)
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Thanks Sergey
Got it now that you forwarded. ceratinly didn't get the original. Will reinstall and try again
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Old 07-10-2008, 08:52 PM   #10 (permalink)
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Hi Sergey,

I'm still trying out the eOffice v4.3 and encountered problem accessing Excel 2007 file attachment from my device. Dynoplex support have helped me to get the "Edit Attachment" option out but now I get error when opening the attachment for editing in eCell. I also have problem doing a preview of that file(error 537: Cannot get response from URL. Pls contact support). There sure is alot of waiting time to view or edit a file. Anyway, I have written to support abt my problem jst wondering if other users encounter the same thing or does it only happen to 8707v devices. Really hope to be able to get on with my evaluation soon.

Aud.
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Old 12-13-2008, 09:32 AM   #11 (permalink)
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Quote:
Originally Posted by paperclip View Post
Hi Sergey,

I'm still trying out the eOffice v4.3 and encountered problem accessing Excel 2007 file attachment from my device. Dynoplex support have helped me to get the "Edit Attachment" option out but now I get error when opening the attachment for editing in eCell. I also have problem doing a preview of that file(error 537: Cannot get response from URL. Pls contact support). There sure is alot of waiting time to view or edit a file. Anyway, I have written to support abt my problem jst wondering if other users encounter the same thing or does it only happen to 8707v devices. Really hope to be able to get on with my evaluation soon.

Aud.
The same question? Error 537
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