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Old 01-24-2008, 11:06 PM   #1 (permalink)
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So I updated my O/S last night, and chose to backup/restore all my data and apps, which it did fine. I recently purchased Texas Holdem King 2 from Magmic, and now when I open it, it wants me to activate again. The email I received from Magmic after ordering has no activation code to begin with. I purchased and ordered through my BB. I go to their website, both on my BB and my system, and am instructed to login, which I do, go to Magmic Games : BlackBerry: Games and Cell Phone: Games, and am greeted with:

XML error: not well-formed (invalid token) at line 1: 0ml

in either Firefox or IE 7, apparently some issue with their PHP upon investigation. So I'm unable to do as their website explains, which is to log in and hit the GAME CODES button.

I put in an email to their support, but I was curious if anyone else has seen these issues, or knows how to retrieve activation codes after purchasing software and updating your O/S version.
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Old 01-30-2008, 08:01 PM   #2 (permalink)
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Just an update, but the email I got from Magmic indicates that they are indeed having trouble with their website for code activation:

Quote:
Hi,
At this point, the process for getting new activation codes is to email us. The self help tool on gamezone is not functional yet.

What is your current Blackberry PIN, find it by going to Options --> Status --> PIN.

*** ****
Magmic Customer Care
[email address]
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