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Old 02-22-2008, 04:17 PM   #1 (permalink)
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i need some help here and im a noobie so take it easy on me.
I've had my 8830 now for about 2 weeks and installed Windows Live Search on it about a week ago and it worked fine up until a couple of days ago, now when i try to connect it says "we cant detect your network configuration. Do you all have any idea what the problem is? I also had BB Weather on it and it would not connect either. I took it by my carriers main office here and they said i would have to remove both the BB Weather and Windows Live Search and basically told me they would not work(keep in mind that they are a local company and in my opinion not very tech savy reps).
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Old 02-22-2008, 10:52 PM   #2 (permalink)
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Do you have a data plan? If not, that's why they wouldn't work.
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Old 02-22-2008, 10:56 PM   #3 (permalink)
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yeah, got a data plan so that is not the problem, here is what i found out directly from the folks who put out the Windows Live Search:


I can confirm you the application you installed (Live Search for BlackBerry) is designed for BlackBerry and is not related to the Windows Mobile version of Live Search (even if the look and the features are similar).
Since Live Search for BlackBerry is distributed as an independent third party application, it works only if such applications are allowed to do network requests, which may depend on both your carrier network policies and your subscription type.
We support three connection modes in Live Search for BlackBerry: Direct HTTP, BES/MDS and WAP Gateway, but for CDMA devices like yours only Direct HTTP and BES/MDS are possible (WAP is specific to GPRS/Edge carriers). BES/MDS is for corporate devices administrated through the company’s BlackBerry Enterprise Server, Direct HTTP is for individual subscribers. You can try both modes if you are unsure of your configuration (in Options > Enter your network configuration parameters).

But some BlackBerry data plans may be limited to Email & Web browsing and Live Search will not work in this case. It is strange that it worked for you before and stopped working, maybe your carrier changed something in its network configuration or in your subscription. I tried to find more information on Cellular South BlackBerry configuration on the Internet but did not find much, so it is unfortunately difficult to be more specific. We have tested the application on only two CDMA carriers (Sprint and Verizon Wireless).

If someone can tell me configuration parameters for my CDMA phone using HTTP please let me know.
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Old 02-22-2008, 10:59 PM   #4 (permalink)
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Until/unless someone has a better idea, sounds like the option is in the app, not blackberry options. And I'm betting you just have to select direct http from the avaiable options, not specify any parameters otherwise.

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Old 02-22-2008, 11:05 PM   #5 (permalink)
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That's interesting. It works fine on my CDMA phone, but I have a different carrier. Did you try removing the application from the device, rebooting, (battery pull), and re-installing?

I don't think I had to set any configuration parameters -- the default settings worked, or it automatically detected the correct settings. The network configuration in options is set to Direct HTTP. Gateway APN, Gateway IP and Gateway Port are all showing N/A.
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Old 02-23-2008, 01:02 PM   #6 (permalink)
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Thanks for all the replys, i have not had the opportunity to try the Direct Http but will today and let you all know how it goes.
Thanks again for all the replys
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Old 07-13-2008, 07:46 AM   #7 (permalink)
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all
I have the same problem--I tried BES/MDN, direct HTTP and wi-fi only. when I go to GPS options it show the GPS status is "waiting for position"

google maps works fine with the 8830 gps...
thougths?
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