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Old 04-20-2008, 05:07 PM   #161 (permalink)
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Just an update for all those interested. We resolved the Tmobile issue this morning - got teamcrn going as well. Hopefully this will intrigue some more users!
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Old 04-20-2008, 05:09 PM   #162 (permalink)
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Originally Posted by vliou View Post
Just an update for all those interested. We resolved the Tmobile issue this morning - got teamcrn going as well. Hopefully this will intrigue some more users!
Yes and i am again a happy customer
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Old 04-21-2008, 07:54 AM   #163 (permalink)
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Okay, at the risk of sounding like I get paid by this company, I'm going to give a stunning review, since the customer support is incredible.

Signed up online, got a welcome call from Vincent no more than 3 minutes after I pushed submit.

I had a couple of Vista issues, but I emailed him, and the response was never more than 5 minutes wait. I'm sorry, but I'm just not used to that kind of treatment. More used to automated replies that don't answer your question.

This product is working great. Without question, I'd recommend it, if not for the customer support alone, but the fact that the product works pretty damned well too!

Sorry, I really don't work for the guy, but great support should be commended! Nice job Vincent!
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Old 04-21-2008, 08:56 PM   #164 (permalink)
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Thanks Guys. Made my horrible Monday a little better...
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Old 05-01-2008, 09:04 PM   #165 (permalink)
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Originally Posted by vliou View Post
Thanks Guys. Made my horrible Monday a little better...
Are we getting an updated release soon?
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Old 05-01-2008, 09:05 PM   #166 (permalink)
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You, good sir, have great timing. There should be one this weekend actually....It will be a forced update - so it should get rolled out for everyone...whether they like it or not!
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Old 05-03-2008, 03:56 AM   #167 (permalink)
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Hi, i'm very interested. I've buyed 5 BB 8800 with contract Bis, so i can't syncronize my email.

Thank You.

Marcello.

[email address]

Last edited by rolandomarcello : 05-03-2008 at 04:03 AM.
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Old 05-03-2008, 04:02 AM   #168 (permalink)
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what are you wanting to do marcello? this is more for synching your calendar event,s contacts, notes and tasks... you leave the email to you BIS account...
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Old 05-04-2008, 10:13 AM   #169 (permalink)
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For Immediate Release ThinkPost Password Database Problem

Dear users,

Please note that at approximately 10:00AM EST May 4th, 2008, we had a database failure on our password server. While we plan for such events by ensuring that we have a redundant solution, there is always a possibility that even that fails. Today, it has.

Some users may be affected and will be experiencing a "login" problem. This would mean that we have had to reset your password to the one we provided during the signup process.

We understand that some users may have forgotten this password. To recover that password, please email [email address] - using the email account you provided during the signup process.

For further support inquiries, please do not hesitate to contact [email address].

We apologize sincerely for this inconvenience and are working to ensure this does not happen again. We promise to deliver the best service - and when we fail to do so - we promise to be transparent and keep the end user informed.

Sincerely,
Vincent Liou
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