Thanks for that
It's still not working though. It's weird, this is the only user that has bloomberg on his blackberry, and it's been working fine for the past year. I was convinced it was a clientside problem, as we've changed nothing on the server end.
Doing a route test fails the mds connection, the mds gateway service is started on the server (which I rebooted just to be sure), the hosts file has an entry for the bloombergergmds. I dunno