04-01-2008, 07:54 PM
Join Date: Jul 2007
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I doubt that I will be of much help, but my suspicion is that you need to get in touch with the company that makes Top Producer. If they either have the option, or can add the option, of connecting via BIS as opposed to requiring a direct TCP connection, then you may be able to make the sync. I suspect that the company that makes Top Producer may have more of an incentive to make the changes, because I would guess that it is fairly rare for real estate agents to have BES installed. Ask nice and they may add it or at least start working on it.
Another alternative is to shift to a wireless provider company that will allow direct TCP connection. This would require that you pay the termination fees to get out of the current contract. Major pain in the butt, but if the program is that valuable to you it might make business sense to do so.
Sorry that I don't have better news. Welcome to the forum.