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Unhappy Help!!! - Purchased ABC Amber BlackBerry Converter - 06-02-2008, 08:21 AM

I have purchased ABC Amber BlackBerry Converter online on May 29, but up to now I still cannot receive the download link and registration code! I have emails [email address] for a few times but no response at all.

Can anyone tell me what other actions can I take?

Thanks.
   
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Default 06-02-2008, 07:28 AM

Wirelessly posted (my new touch button BB)

I got my registration code within a few hours on last thursday
   
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Default 06-02-2008, 07:35 AM

In their website, the technical support email address is [email address], but in the receipt, the email address is [email address].

Which one is correct? Thanks.
   
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watsons Offline
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Default 06-04-2008, 07:18 AM

I still haven't got the reg code and download link... Does anyone have any idea how should I proceed? I have sent emails to them but got no response! :(
   
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Default 06-09-2008, 10:25 PM

so what the outcome ?, i have bought their IPD Merger yesterday, and until now i haven't received my download link and registration, i thought it is an instant link after i paid the invoice using paypal :(
   
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Default 06-11-2008, 08:37 AM

Still haven't received anything. I have escalated this issue to SWREG already.
   
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nyubi Offline
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Default 06-11-2008, 10:22 AM

btw mine turn out good in the end, email them at [email address] , and they replied me and asking me to give them non free email domain (i place order using gmail), thats strange even my paypal tied to free domain email ..
maybe you can email them again hope yours turn out good too
   
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Default 06-11-2008, 04:20 PM

Thanks nyubi. Will try again.

Cheers.
   
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Default 06-18-2008, 07:05 PM

Still can't contact the vendor, and SWREG has arranged refund today.
   
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Default 06-19-2008, 08:28 AM

weird it happen to you, but at least you get the money back
   
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