Ramble: Stuck on "Logging In" - BlackBerryForums.com : Your Number One BlackBerry Community

SaV · **Ramble: Stuck on "Logging In" -** 08-18-2005, 01:51 PM

There seem to be a bunch of us that have Ramble and are stuck on the "Loggin In" screen. I've had Ramble working for over a month and this is the first time this type of "error" has occurred. I've called my provider (T-Mobile), talked with the Tier 2 Blackberry support, and they said that there is no known problem with the network or my phone.

Does anyone else have this problem?

<~~~ 7100T, BWC,

bvarianlvr · 08-18-2005, 01:54 PM

Quote:

Originally Posted by SaV

There seem to be a bunch of us that have Ramble and are stuck on the "Loggin In" screen. I've had Ramble working for over a month and this is the first time this type of "error" has occurred. I've called my provider (T-Mobile), talked with the Tier 2 Blackberry support, and they said that there is no known problem with the network or my phone.

Does anyone else have this problem?

<~~~ 7100T, BWC,

I'm getting the same problem. I logged onto QuickBudy from my desktop with the same username and password and was able to log in.

cbotd · 08-18-2005, 02:28 PM

Have the same problem with my ramble and IM+ using AIM client. Took the hard reboot approach and still nothing.

t-mo 7230

arbos · 08-18-2005, 02:37 PM

Think AOL is cracking down on 3rd party use? My business partner has been logged on for about a day now and is afraid to log-off because he might not be able to log back in.

I have done everything. Re-installed Ramble, Reset the Radio, Changed ports, Changed servers. nothing.....

bvarianlvr · 02:47 PM

I suspect AOL is blocking access to TOC on all ports. Been known to happen with 3rd party applications.

Looks like Yahoo did the same for another app for Treos.

typho0n · 08-18-2005, 03:54 PM

Yeah, same problem. Tried a bunch of different ports, and what not. First one with a solution gets a cookie, or something cool like that.

yrboij · 08-18-2005, 04:02 PM

I wish AOL would confirm that its blocking access, not that they'd do that.

jacobsaa · 08-18-2005, 04:05 PM

Same problem here too

cbotd · 08-18-2005, 04:45 PM

got IM+ to work with AIM but still no Ramble.

faststang911 · 08-18-2005, 05:17 PM

im having the same problem it just started yesterday bb7520

hulsmsc · 08-18-2005, 05:35 PM

I am also having this issue. I sent a e-mail to SRA, but I dont expect to get a response. I hope it starts working again soon.

Dawg · **OS:** 4.5.0.138

I am having same issue

hulsmsc · 08-18-2005, 05:46 PM

I just tried to call there headquarters and they closed at 5:30 EST. If the application is not working tommorrow morning, I will try to call again.

Soapm · 08-18-2005, 05:54 PM

Ditto...

antisepsisDC · 08-18-2005, 05:56 PM

I'd say AOL locked us out . . . :(

hulsmsc · 08-18-2005, 06:37 PM

I hope not, someone said that IM+ was working, does that software use a different port?

jacobsaa · 08-18-2005, 06:56 PM

Hopefully it is just a minor problem. I am sure we will all have the program up and running tomorrow. (I HOPE)

finch · 08-18-2005, 07:03 PM

Same issue here, started Aug 13/05 haven't been able to login since.

jacobsaa · 08-18-2005, 07:06 PM

Well, Finch has been bugged for 5 days, that certainly is not a good sign. I hope they are not shutting down service.

wayyonder · 08-18-2005, 07:56 PM

Wow glad I checked the site, I am having the same problems also...

Was shaking my 7100t as if it "Ramble" was just going to start working...just downloaded this program a few days ago....

ooh pooh !

dkf747 · 08-18-2005, 09:00 PM

Same here. Not working anymore.

patrick · 08-18-2005, 09:22 PM

Count me in...... was connected early this morning -- and then when I tried later --- Poof....... same issue

Mr Pink57 · 08-18-2005, 10:12 PM

Me to guys, starting this morning around 9am

pink

strobe212 · 08-19-2005, 01:45 AM

i was able to log on last night 8/17 but couldnt log on 8/18 in the morning. any word on whats going on? are they updating the software/servers or is AOL blocking?

:zainy: · 08-19-2005, 01:56 AM

I don't know if these issues are related. But around 6 AM this morning I would say 95% of the people on my desktop AIM were offline meaning that there was a network issue. About that same time I lost the ability to connect via ramble which I installed the day prior and was able to use all day. I am still currently unable to connect to the aim network via ramble but I"m holding out that the problem with be solved since I've only got 12 hours of good use out of the program.

jacobsaa · 08-19-2005, 09:53 AM

Now that you mention it, i noticed my buddylist was very light yesterday as well.

bvarianlvr · 08-19-2005, 10:06 AM

Quote:

Originally Posted by jacobsaa

Now that you mention it, i noticed my buddylist was very light yesterday as well.

My desktop AIM was full tilt yesterday. Only Ramble not working. I logged on via QuickBuddy, and it was fine. So I suspect its not the server, but that AOL is blocking 3rd party software.

tdiddy · **Logging In -** 08-19-2005, 11:26 AM

Hey -
I have the same problem. I tried to reload the software and everything. I love Ramble. I thought it was the best thing that happened to the blackberry. Someone needs to figure this out. Help!

jacobsaa · 08-19-2005, 11:40 AM

If AOL was blocking 3rd party though, wouldnt the Verichat be down as well? My Verichat was working beautifully yesterday.

tdiddy · 08-19-2005, 11:47 AM

question: are there other free strictly aim messenger programs? Also has anyone tried the t-mobile program? I know this is one that you can get for t-mo 7290.

dkmadrid · 08-19-2005, 12:14 PM

I am surprised that Ramble hasn't posted to this thread and given us any indication of the reason for the interruption in service. The application developers were very active in this forum when releasing the software, I would hope that if they know something more than the speculation being raised here, they would share accordingly.

bvarianlvr · 08-19-2005, 12:27 PM

Quote:

Originally Posted by jacobsaa

If AOL was blocking 3rd party though, wouldnt the Verichat be down as well? My Verichat was working beautifully yesterday.

Good point. I don't know anybody w/ any other AIM apps other than toccer for Treo.

shiyen · 08-19-2005, 12:41 PM

Wirelessly posted (BlackBerry7730/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

Same issue here won't log on. I'm on a 7730 with tmob I'm woundering if its a costal thing are we all east coast? I am.

SaV · 08-19-2005, 12:42 PM

Quote:

Originally Posted by dkmadrid

I am surprised that Ramble hasn't posted to this thread and given us any indication of the reason for the interruption in service. The application developers were very active in this forum when releasing the software, I would hope that if they know something more than the speculation being raised here, they would share accordingly.

I'm sure he's working on it.

hulsmsc · 08-19-2005, 02:19 PM

I sent a e-mail to SRA last night. I just got a response back a few minutes ago and i posted it below:

Hello,

We apologize for the delay in responding to your concern about Ramble IM and its inability to connect to your AOL Instant Messenger (AIM) account. We have been troubleshooting this problem and have found that AOL itself seems to be experiencing a very particular problem with the type of connection Ramble IM and other systems, like AOL's own Quick Buddy, use to log in and use AIM. The issue is not with Ramble, BlackBerry or with your wireless carrier (like Nextel, Verizon Wireless or Cingular). We have contacted AOL and submitted a troubleticket for resolution. There is no current estimated time to resolution.

Thank you for your patience and use of Ramble IM. We will inform you once the situation has been resolved.

Jean-Paul

boucherj · 08-19-2005, 02:20 PM

Hello,

We apologize for the delay in responding to your concern about Ramble IM and its inability to connect to your AOL Instant Messenger (AIM) account. We have been troubleshooting this problem and have found that AOL itself seems to be experiencing a very particular problem with the type of connection Ramble IM and other systems, like AOL's own Quick Buddy, use to log in and use AIM. The issue is not with Ramble, BlackBerry or with your wireless carrier (like Nextel, Verizon Wireless or Cingular). We have contacted AOL and submitted a troubleticket for resolution. There is no current estimated time to resolution.

Thank you for your patience and use of Ramble IM. We will inform you once the situation has been resolved.

Jean-Paul
____________________________
Jean-Paul Boucher
Director, Wireless Integration Services
SRA International, Inc.
[email address]

http://www.sra.com/wireless

boucherj · 08-19-2005, 01:25 PM

The issue seem to only be affecting TOC-based AIM clients (Quick Buddy being the primary one).

bvarianlvr · 08-19-2005, 01:28 PM

Quote:

Originally Posted by boucherj

Hello,

We apologize for the delay in responding to your concern about Ramble IM and its inability to connect to your AOL Instant Messenger (AIM) account. We have been troubleshooting this problem and have found that AOL itself seems to be experiencing a very particular problem with the type of connection Ramble IM and other systems, like AOL's own Quick Buddy, use to log in and use AIM. The issue is not with Ramble, BlackBerry or with your wireless carrier (like Nextel, Verizon Wireless or Cingular). We have contacted AOL and submitted a troubleticket for resolution. There is no current estimated time to resolution.

Thank you for your patience and use of Ramble IM. We will inform you once the situation has been resolved.

Jean-Paul
____________________________
Jean-Paul Boucher
Director, Wireless Integration Services
SRA International, Inc.
[email address]

http://www.sra.com/wireless

Thank you for this update. I've tried logging on via AIM Express and it logs in fine. Does it use a different service than our apps?

finch · 08-19-2005, 03:41 PM

Please note this post is quoted from a post on Howard Forums

Quote:

Originally Posted by boucherj

Hello,

We apologize for the delay in responding to your concern about Ramble IM and its inability to connect to your AOL Instant Messenger (AIM) account. We have been troubleshooting this problem and have found that AOL itself seems to be experiencing a very particular problem with the type of connection Ramble IM and other systems, like AOL's own Quick Buddy, use to log in and use AIM. The issue is not with Ramble, BlackBerry or with your wireless carrier (like Nextel, Verizon Wireless or Cingular). We have contacted AOL and submitted a troubleticket for resolution. There is no current estimated time to resolution.

Thank you for your patience and use of Ramble IM. We will inform you once the situation has been resolved.

Jean-Paul
____________________________
Jean-Paul Boucher
Director, Wireless Integration Services
SRA International, Inc.
[email address]

http://www.sra.com/wireless

shiyen · 08-19-2005, 06:06 PM

Wirelessly posted (BlackBerry7730/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1)

I'm with out aim right now lol IM+'s over the air install won't load it errors out and verichats websight won't load and my pc's hard drive needs to be reformated (curropted hal.dll file) this just aint my week lol