BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 10-23-2008, 10:09 AM   #1 (permalink)
New Member
Join Date: Jul 2006
Model: 8310
Carrier: ATT
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default AudibleAir Problems

Please Login to Remove!

Folks I am using a Curve 8310 on ATT (BIS) and can not get AudibleAir to connect. The app installs ok, but when it tries to connect to verify my account I get "Tunnel Failed"

I have tried the troubleshooting to no avail. Any ideas?
Old 10-25-2008, 07:27 PM   #2 (permalink)
Knows Where the Search Button Is
Join Date: Mar 2005
Location: CO
Model: 8220
Carrier: TMobile
Posts: 33
Post Thanks: 0
Thanked 0 Times in 0 Posts

I'm using a 8220 Pearl Flip and have the same problem. Audible indicated to me that they are waiting on resources from RIM to resolve this issue. I just switched to BlackBerry from Windows Mobile, and I completely love Audible. This is very frustrating that everything appears to install just fine; but no connection can be made. I've used multiple APN's (using TMobile) with no luck.

You're not alone...
Old 03-05-2009, 12:57 PM   #3 (permalink)
New Member
Join Date: Mar 2009
Model: 9900
Carrier: at&t
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts

I got this working last night on my Bold (9900). Downloaded the audible air for the 8800 and was getting the tunnel error. finally went into Audible Air, then Settings, then Preferences, and switched Preferred Network to Cellular, it had defaulted to WiFi, which I never have on or connected. Worked like a charm after that!

Good luck!

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.