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Old 09-18-2005, 03:08 PM   #1 (permalink)
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Default Getting Third Party IM/WAP Software to work on Non-BES BB's on Cingular...

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You may have tried changing the APN Settings to wap.cingular with the username/password,WAP@CINGULARGPRS.COM/CINGULAR1 to get these programs to work. This probably worked for you if you tried it but then you saw your next bill you saw that you got charged per use and the cost was outrageous (well for me at least heh). Ive spent hours on the phone with regular cingular support and they knew nothing, they just told me that it was already included in my plan and i didnt need anything else but shut me off from wap access. So finally I got fed up and called Cingular's blackberry support department and right away i got someone who set me up. What you need to get programs such as Ramble, Verichat, BBWeather, etc. to work on a Non-BES BB is a MediaNET Plan in addition to your Data Plan. They have several diffent MediaNET plans ranging from 5$ to 20$ i believe which you need to subscribe to if you want to use WAP software. I added the MediaNET unlimited plan which gives me unlimited wap access for 19.99$/month which isnt bad. If anyone here is having trouble with their wap software this is probably what you have to do.
The number for Cingular's Blackberry Support dept is: 866-490-2666.
I just want to save all you Cingular customers that are not on a BES from a big headache like the one i had haha.
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Old 09-18-2005, 05:07 PM   #2 (permalink)
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Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

So what your saying is to get my 'berryvine rss' client to work, I need to subscribe to another plan..!!!?!!!!! Oh hell no....first is a phone plan...than a data plan....and now another bull @hit plan from the worst phone company out there..? Ok who has a hack for me, I'm ready to pay..?
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Old 09-18-2005, 07:48 PM   #3 (permalink)
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Default Cingular must be kidding

I agree with the assessment of - "Oh, hell no.." This struck me as odd earlier when nick mentioned in another post that he was paying an additional $19/month for access to MediaNET (on top of the $45 BB Unlimited plan). That is crap.

I just moved from Verizon to Cingular and figured out that BBweather - which worked perfectly on my Verizon 7250, will not work on my Cingular 7290.

When BBweather tries to pulling the data, error reads "Error: Could not find a service book entry for IPPP"

Verizon gave the access standard with the BB plan (which should cover all data).

Cingular's plan is called "Blackberry Unlimited", NOT "Blackberry - Unlimited for BES users, limited for non-BES users"!!


Any way to add the service book?

Unless someone else knows something about how to get the Cingular phone reps to fix this, I have a feeling I will be on the phone arguing with them tomorrow...

<sigh>

-forrest
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Old 09-18-2005, 07:53 PM   #4 (permalink)
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Maybe you can just sign up for MediaNET to get the service book for IPPP sent to your BB, then unsubscribe from the service?

Or, maybe Nick119 can forward us the service book that came over the air when he added IPPP


-forrest
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Old 09-18-2005, 10:33 PM   #5 (permalink)
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I think to fix your problem forrest just go into BBWeather and then go into the BBWeather Options and make sure you check Disable MDS Proxy (unless your on a BES w/ MDS)... That should do it.. Let me know if that works for you
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Old 09-18-2005, 10:35 PM   #6 (permalink)
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Quote:
Originally Posted by tathepilot
Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

So what your saying is to get my 'berryvine rss' client to work, I need to subscribe to another plan..!!!?!!!!! Oh hell no....first is a phone plan...than a data plan....and now another bull @hit plan from the worst phone company out there..? Ok who has a hack for me, I'm ready to pay..?
Ta they have other plans for like 5$/month for a certain amount of mb I think its 5, if you don't use a lot of wap software. I agree it is kind of rediculous to charge this for extra data when the plan i have is for UNLIMITED DATA..But what are ya gonna do.. If you see anyway around this let me know..
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Old 09-18-2005, 11:40 PM   #7 (permalink)
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If I do this, it should work, but it also sounds like I should expect to see the "per use" charges that you received on your statement.. Is that a fair assessment?

I'll let you know if I find a way around it w/ Cingular. This is ridiculous.


-forrest


Quote:
Originally Posted by nick119
I think to fix your problem forrest just go into BBWeather and then go into the BBWeather Options and make sure you check Disable MDS Proxy (unless your on a BES w/ MDS)... That should do it.. Let me know if that works for you
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Old 09-18-2005, 11:46 PM   #8 (permalink)
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Wirelessly posted (BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Browser/5.0.3.3 UP.Link/6.3.0.0.0)

Yeah that's a very fair assessment heh, but yeah definately let me know if you find a way around this! Thanks a lot..
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Old 09-19-2005, 12:54 AM   #9 (permalink)
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Specifically covered here in great detail: Any Advice for Verichat on a 7290 on Cingular's network?

(Well, no so great for anyone on Cingular who wants to use IP apps.)

-forrest
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Old 09-19-2005, 07:07 AM   #10 (permalink)
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Quote:
Originally Posted by cbritton
I have Cingular unlimited blackberry plan that I got through Amazon. This device had no tcp setting configured when I got the device. From the posts above, using wap.cingular, et al. got my device working with VeriChat and MidpSSH. Up until 3 days ago, I was able to use these applications. Now, when starting VeriChat and MidpSSH, I get the error message: "could not open tunnel - failed". I've tried the other tcp options, but nothing works. (As a side issue, turning off the device and removing the battery reverts to the old tcp setting for some reason).

I called Cingular blackberry technical support and they said that if I need need to use wap.cingular I would need to get one of the wireless internet express options: pay per use, unlimited, etc.

Currently my bill stands as so:

/WIX EXTENDED INTERNET $0.00
/WIX DATA CONNECT $0.00
XM WITH BB AND V UN $44.99

With no option like this:

WRLSS INTRNT XPRS PAY PER USE $0.00

I called Cingular billing and the nice lady I talked to said that if I were to add one of the Wireless Internet express options, then I would be paying twice for the same service as the Unlimited blackberry plan already covers the same thing. WTF?

There's a great deal of frustration in dealing with Cingular regarding their 7290 offerings, not the least of which is the deceptive "unlimited blackberry data" plan. I would recommend that for anyone looking to get a 7290 from Cinguler with the intent of using third party applications: Don't do it.
This is the best way you can say it. Somehow we need to get a STRAIGHT answer from a high-level cingular representative (which probably won't be possible). As it stands right now, I'm paying an extra 20$ a month for access that I should have automatically with my Data Unlimited plan.. EVEN while REGULAR Cingular reps tell me that WAP Access is already included in my plan, which its not because the software didnt work until I added the 20$/month plan. This is rediculous and it needs to be figured out, Because I think I can save at least 30-40$/month by switching to another service provider like Verizon.

This needs to be figured out somehow, if anyone has any ideas? Because I'm at a standstill here.
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Last edited by nick119 : 09-19-2005 at 07:11 AM.
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Old 09-19-2005, 07:53 AM   #11 (permalink)
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Wirelessly posted (My sword: BlackBerry7290/4.0.0 Profile/MIDP-2.0 Configuration/CLDC-1.1 UP.Link/6.3.0.0.0)

@nick119....thx, but I don't care how little it costs,its still bull... my bill has risen from $90. To over $200. Because of the berry.. I wish I would have know this before I got the berry...
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Old 09-19-2005, 05:15 PM   #12 (permalink)
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now some people tell me that this plan is not needed... hmmm who to believe...
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Old 09-19-2005, 07:33 PM   #13 (permalink)
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Mixed reviews here in the forums, but the latest is that data should be included in the BB Unlimited plan (but you might have to call in to get it working).

http://www.blackberryforums.com/show...d=1#post101722

I'm going to try calling in about it tomorrow, we'll see..
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