I purchased Magmic's Sudoku, but I have not been able to use the online functionality.
I always get "Connection Error" when I try to login.

Here's my config:
-7290
-OS 4.0.0.219
-Rogers
-BES

Troubleshooting:
-In game setup, I have tried BES and No BES
-I have THK2, and online works for it when I choose No BES
-I have tried Options-->Firewall-->Reset
-I have tried manually entering APN under Options--TCP, but the settings don't seem to stay there very long

Please help!

Are you able to start a new game? I can't even get that far...

Is it possible your BES admin is blocking this? I am not sure what port it uses, but it may be blocked at the firewall connecting the BES to the internet.

cd.

Yes, I can play the "offline" games.

I am on the Default IT Policy, and the BES Admin says they haven't made any changes to it. I suppose it is possible that our Firewall is blocking the port, but then why does THK2 work (only Magmic can answer that), and why won't Sudoku work when I choose "No BES" and select my carrier?

EDIT: With THK2, I have to Select NO BES. If I try it with BES, I get an error: "The application has attempted to open a connection to a location inside the firewall and outside the firewall which is not allowed by your IT policy."

Please send with your username and we'll check our server logs.

MagmicGames, please check your Private Messages.

Thanks

I am certainly disappointed with Magmic's support. I originally emailed them on this issue before starting this thread, and I have hardly received a response from them outside of the usual preliminary "make sure the user isn't doing anything wrong" questions.

i had trouble with the original version, but i re-downloaded it, and its apparently the 1.01 version, and that seems to work...

as far as doing the sudoku, i must be the only person that finds them kinda irritating, in a " i'm not smart enough" way