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05-12-2009, 10:20 AM
Your problem is not with Garmin. Verizon Wireless chooses to limit the functionality of their BlackBerry devices that come with GPS radios. You are limited in your software choices. As was stated above, you can subscribe to their Verizon Navigator product for ~$10/month, or you can use the included BlackBerry maps application without further cost.
At this point, since you've already purchased the Garmin application, I doubt that the reasons stated above will qualify you for a refund. Your other option is to purchase an external bluetooth GPS device for use with the Garmin application. The pairing issue you are seeing is the Garmin application desperately searching for a GPS device, since it's unable to use the internal one, it is asking your for details on an external.
Lame, blows, etc... but there's not much of anything you can do about it unfortunately.
Treat your password like your toothbrush. Don't let anybody else use it, and get a new one every six months.
Clifford Stoll
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