BlackBerry Forums Support Community
              

Closed Thread
 
LinkBack Thread Tools
Old 05-13-2009, 09:27 AM   #1 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy BeamSuite / BeamBerry Issue

Please Login to Remove!

I have an issue with Beamsuite not reading PDF files.
All though it will read the the quick start guide with no problems. I have many other apps on my BB and they all work good with no problems. Can someone please help me, thank you for your time & assistance.

Symptoms
When I try to view a PDF or any other supported format one of two things happen
A) I get a file transfer error after a few seconds
B) At some where in the proses of the file transfer it freezes up at different presentages of transfer and I have to do a batter pull.

What I have done to attempt to rectify the issue
A) Uninstall and Reinstall App
B) Upgraide app from BeamBerry 3.0.1 to BeamSuite 3.0.2
C) Edit Permissions from connections-Allow, Interactions-custom, user data-allow To connections-Allow, Interactions-allow, user data-allow
D) Made new PDF files and downloaded new PDF files for testing purposes
E) Tested all PDF files on 2 different PC's
F) Contact BeamSuite Support there answer was "It should work"
G) Reloaded BB OS to older version of 4.5 that was known to work flawlessly
H) Reloaded Currant BB OS version of 4.5

All with no joy

Specifications & Info
BlackBerry 8330 Curve CDMA
Sprint Network
OS v - 4.5.0.138
Platform v - 3.4.0.30
Kernel v - 3.8.5.32a
BB PIN # 319CBB77
4 GB micro SD Card
Offline  
Old 05-13-2009, 07:19 PM   #2 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

Have you tried contacting their support if they have any?
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 05-15-2009, 12:31 AM   #3 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

Yes I was told "it should work" and I have received no further help as requested from them
Offline  
Old 05-15-2009, 07:18 AM   #4 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

I would try an contact their support again.

Does this happen with every PDF or just a few others?

I'd download some random PDF and try that.
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 05-15-2009, 09:08 AM   #5 (permalink)
New Member
 
Join Date: Sep 2008
Model: 8330
PIN: N/A
Carrier: Sprint
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Wirelessly posted

SteveO86

Did you read my post because all the questions you asked are in there
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

Server Products Single Vessel Warmer Base Only
$44.99
Server Products  Single Vessel Warmer Base Only pictureNORTEL MERIDIAN NORSTAR PLUS MODULAR ICS NT7B53 M12X0 MOX16 NTBB41 SERVER
$280.0
NORTEL MERIDIAN NORSTAR PLUS MODULAR ICS NT7B53 M12X0 MOX16 NTBB41 SERVER pictureBunn TF Server Coffee Dispenser + Digital Display DSG2 1G Black/Stainless Steel
$85.0
Bunn TF Server Coffee Dispenser + Digital Display DSG2 1G Black/Stainless Steel pictureGenuine Joe Portion Cup Lid Commercial Disposable Food Server Equipment new
$53.82
Genuine Joe Portion Cup Lid Commercial Disposable Food Server Equipment new pictureBaytech DS3IPS 1U Remote Access Server w/ 2x I/O + 1x Network Interface Modules
$69.99
Baytech DS3IPS 1U Remote Access Server w/ 2x I/O + 1x Network Interface Modules picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.