BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 06-10-2009, 01:08 PM   #1 (permalink)
New Member
 
Join Date: Jul 2008
Location: London, UK
Model: 9000
OS: 4.6.0.221
PIN: N/A
Carrier: Orange UK
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Unhappy Facebook Connection Error

Please Login to Remove!

Hi

Just got my new Bold through work, connected to BES. I used to have a Curve. I love this device and 3G makes all the difference.

I have just downloaded the new Facebook app v1.6.0.17 but I keep getting the following error when trying to login:

"Could not connect because a data service is not available. Please try again later. If this continues, contact your service provider for support"

I have tried to uninstall and re-install etc several times but no change. I am able to connect to the facebook site via my browser and certainly used to be able to use the app on my Curve previously. I spoke to Orange UK and they confirmed I had all relevant services active and suggest I contact RIM.

Can anyone here help me please?
Offline  
Old 06-10-2009, 09:58 PM   #2 (permalink)
BlackBerryForums.com Super Moderator
 
SteveO86's Avatar
 
Join Date: Sep 2007
Location: Florida
Model: 9650
OS: 6.0.0.280
PIN: I heard it drop!
Carrier: VZW BIS
Posts: 6,534
Post Thanks: 0
Thanked 4 Times in 1 Post
Default

Is company pushing an IT policy that could be Blocking FaceBook?

I assume you have sufficient coverage when try to access FB
__________________
8830 -> 8330 -> 9550 -> 9650
Just think about how far BlackBerries have come from then till now... And what else is coming.

Follow me on Twitter
Offline  
Old 06-12-2009, 10:59 AM   #3 (permalink)
New Member
 
Join Date: Jul 2008
Location: London, UK
Model: 9000
OS: 4.6.0.221
PIN: N/A
Carrier: Orange UK
Posts: 4
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Yes, there is an IT policy but I am still able to get to FB from the Browser. Would that not be blocked too?

I can't really ask our BES Admins as I'm only supposed to be using the handset for "business purposes" and FB hardly fits into that category.

Any help would be appreciated. Thanks
Offline  
Old 06-12-2009, 11:52 AM   #4 (permalink)
Magic Bananas
 
ifonline's Avatar
 
Join Date: Jan 2006
Location: Braselton, Georgia
Model: iP4S
OS: 5.1
Carrier: Verizon
Posts: 2,350
Post Thanks: 1
Thanked 54 Times in 45 Posts
Default

Um... your company doesn't want you to use the device for personal reasons, and have set a policy so Facebook doesn't work. But damn be the company and their policy, you are determined to use Facebook anyway!

Awesome.
__________________
Ian

Semper Fi 3/2/2
"Wow" is now overused. Therefore, I will use "Magic bananas" instead.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.