BlackBerry Forums Support Community

Closed Thread
LinkBack Thread Tools
Old 08-20-2009, 06:50 AM   #1 (permalink)
New Member
Join Date: Apr 2008
Model: 8900
Carrier: T-Mobile USA
Posts: 7
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default MasterDoc Fax Cover Sheet - Pointless

Please Login to Remove!

The other day I was researching services that would allow me to fax documents directly from my BB, when I realised that the MasterDoc software that I had purchased last year and later uninstalled already had that functionality (I had uninstalled it because it was slow and the interface was not very user friendly to me). I reinstalled the latest version and sent a fax to myself to test how well it worked.

I noticed that, on my faxes, MasterDoc attaches a generic cover sheet. I also noticed that this cover sheet had a number of fields that were left blank (i.e. To, Fax Number, From, Fax Number, Business phone, & Home Phone). Naturally, I assumed that there was a way to enter this info via the MasterDoc application. After All, why would the fields be there if you had no way of populating them?

After looking through the User Guide to no avail, I submitted a trouble ticket via the Dynoplex Quickoffice website. They responded a few days later, stating that these fields were not available.

Personnally, I'd rather have no cover sheet at all than one that has no pertinent information on it. These people seem to have missed the point of why cover sheets are used. That or they just wanted to add something quick and dirty so that they could claim that their software included a cover sheet for faxing.

On another note, I also noticed that whenever I submitted a trouble ticket, I got an auto-reply from them that included my account user name and password. I brought this concern up to them as a potential security issue, but thus far, they don't seem to see any problems with this.

Last edited by JSahim : 08-20-2009 at 06:56 AM.
Closed Thread

Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

APPLE 630-0895-B  VRAM 128K X 8 BOARD CARD VINTAGE pictureAPPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD >
APPLE 820-0522-A 630-0895-B LITE VRAM 128K X 8 BOARD > picture

Copyright 2004-2016
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.