BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 11-24-2009, 10:08 AM   #1 (permalink)
New Member
 
Join Date: May 2009
Model: 9630
PIN: 30FCE77E
Carrier: sprint
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Help - Empower

Please Login to Remove!

I have a sprint 9630...v4.7.1.57
I have empower html email viewer pro
i have html option to yes

but ALL emails are still being shown in plain text.

what am i doing wrong?
Offline  
Old 11-24-2009, 10:43 AM   #2 (permalink)
BlackBerry Extraordinaire
 
kathrynhr's Avatar
 
Join Date: Sep 2006
Location: Ohio
Model: Dr01d
Carrier: Veri$on
Posts: 2,065
Post Thanks: 50
Thanked 48 Times in 30 Posts
Default

When did you set your HTML option to "yes"?
Offline  
Old 11-24-2009, 12:08 PM   #3 (permalink)
Thumbs Must Hurt
 
diffused's Avatar
 
Join Date: Nov 2008
Location: Colorado
Model: Z10
OS: 10102151
PIN: N/A
Carrier: Verizon
Posts: 179
Post Thanks: 0
Thanked 3 Times in 2 Posts
Default

What are or aren't you seeing in an email? In your message options>email settings, check 'Enable HTML Email' to NO, for that email address.
__________________
Z10
10.1.0.2151
Verizon
Offline  
Old 11-25-2009, 07:33 AM   #4 (permalink)
New Member
 
Join Date: May 2009
Model: 9630
PIN: 30FCE77E
Carrier: sprint
Posts: 2
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

kathrynhr: i set it to yes when i first got the phone.

as far as what im seeing now....i see the email and it is just plain text...no images...no smiley faces...no special fonts etc...i had the 8330 before this phone and had all the same options for html etc and the emails came out perfect every time.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On

OEM Genuine IBM POS Display with POLE PN 41K6814
$19.99
OEM Genuine IBM POS Display with POLE PN 41K6814   pictureIBM #4 Y Cable Genuine OEM Long POS Cash Register 4A to 4B 10N1002 J96367
$24.99
IBM #4 Y Cable Genuine OEM Long POS Cash Register 4A to 4B 10N1002 J96367 pictureOEM IBM SurePOS 700 4800-743/783 250W Power Supply DPS-250AB-45A 46N1999 46N1998
$35.0
OEM IBM SurePOS 700 4800-743/783 250W Power Supply DPS-250AB-45A 46N1999 46N1998 pictureLot Of 9 IBM / Lexmark 1136433 OEM Lift-off Tape / Ribbon, NIB
$12.99
Lot Of 9 IBM / Lexmark 1136433 OEM Lift-off Tape / Ribbon, NIB pictureIBM SELECTRIC TYPEWRITER PART OEM TAB SPRING and PINION SET ORIGINAL NOS
$9.99
IBM SELECTRIC TYPEWRITER PART OEM TAB SPRING and PINION SET ORIGINAL NOS picture






Copyright 2004-2016 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.