06-25-2010, 06:16 PM
Thumbs Must Hurt
Join Date: May 2006
Location: PHX, AZ
Post Thanks: 1
Thanked 1 Time in 1 Post
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Ok, anyone using this software? I downloaded the free version & it wouldn't work. After sitting in "loading contacts" it would just give me an "uncaught exception" and then nothing. I would have to re-boot the berry just to use it again. I even tried the paid version, thinking by some strange twist it would work, but same error.
I sent an email to support, finally got an answer after almost 2 days. I was told that error was from not enough memory. I have over 80mb free! I sent that note back to them and nothing since. Not one tip, not one offer of any fix...It's been since Sunday when I last heard from them - it's now Friday!
I'm running OS 22.214.171.1243 Bold 9700 on AT&T -
so....anyone have any ideas? At this point, I'm basically just waiting for a refund, I guess...
what a shame, it looked like a cool product!