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Old 01-06-2006, 11:30 AM   #1 (permalink)
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Default Remote Control Client for Blackberry?

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I am wondering if there is any software out there to allow remote control of the blackberry itself. In other words, for me to sit at my PC and see the screen of a blackberry and possibly even type commands in on it. We have the task of supporting our Blackberry users over great distances and phone support would be much easier if we could see what they are seeing.

There are of course many products that let you control a PC from a Blackberry but I haven't seen any that let you control a Blackberry from a PC.

If it helps, I am using 7100g Blackberries and do operate with a BES.

Thanks.
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Old 01-06-2006, 12:02 PM   #2 (permalink)
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I have looked, but never found anything that does what you want. It would be an awesome support tool.

Doug
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