08-09-2010, 07:05 PM
Thumbs Must Hurt
Join Date: May 2006
Location: PHX, AZ
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| | Worldmate 4.0 - several issues
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I upgraded to this version about 2 weeks ago and so far, it seems to be plagued with problems. I just wanted to see if anyone else is having the same issues.
1 - They added a feature called TripCatch that is actually pretty neat. It is supposed to take care of putting your flights, car rentals, hotels in your schedule for you and it does that well. What I find annoying, is that when co-workers copy me on their flights and such, TripCatch also puts their information on my schedule. I guess it's not as smart as they think it is!
2 - Worldmate utilizes time zones, so items put in at 9:00 am will be changed to the correct time zone when you arrive, and I've gotten used to that for a while now. I'd prefer it have, as a version did a while back, the option to disable time zone changes, but that's another story. What I find irritating is it's not putting things in the proper time slot. I put something in Outlook, and it's ending up at another (totally unrelated) time in Worldmate. Or on some, I put them in on Worldmate and they end up in the wrong time, some by 6 hours in a one time zone change. Car rentals are all being put in 6-8 hours ahead of the time noted on the confirmation!
I've contacted support at Worldmate, but they either don't care, or simply don't understand what I'm trying to tell them - there is a bug that needs to be addressed. I've been using this program for well over a year and I know how it works!
Until they fix it, I'm going to disable TripCatch and hope to heck they can fix the time problem soon. Is anyone else having these problems? By the way, I'm a Gold Member, so they actually do answer my emails - that's really the only way to get a response.
I'm running OS 18.104.22.1682, on BES, using Outlook 2007
This really is a very good organizational tool, just frustrating right now that it's got problems...