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Old 02-01-2006, 12:45 PM   #1 (permalink)
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Default Verichat 2.63b - Unable to open connection

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So I decided to download the newest version of Verichat OTA today - 2.63b and it went smoothly. Replaced my currently 2.47b version and everything came up fine after the reboot including my existing license, etc.

Anyway, since I installed it though whenever I try logging in I see the network activity and then "unable to open connection". At first I thought it was a TCP/IP issue but I don't believe so since Google Local (which I assume uses the same thing) works fine - also the network activity in Verichat goes for about 3-4 seconds, longer than when it has been a TCP/IP issue.

It may just be that the Verichat servers are down - anybody else having this issue?

On a related note, I'm downloading WebMessenger's Mobile IM because their new version supposedly uses the "Blackberry E-Mail" data rather than a carrier's APN which means it will be included in your unlimited BB plan. Should be interesting.

Let me know if anyone else is having a problem with Verichat though.
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Old 02-01-2006, 12:51 PM   #2 (permalink)
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Verichat servers is my guess, I am having the same problem and about 20 of my associates in different areas of the world are having the same problem.
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Old 02-01-2006, 01:06 PM   #3 (permalink)
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Yeah - looks like they're back up now. At least I know what that error message means, never seen it before so had no idea what the issue was.

BTW, tried WebMessenger for a bit - total piece of a$$....very dissapointed. Oh well, that's why I have Verichat!
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Old 02-01-2006, 01:39 PM   #4 (permalink)
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Mine is not connecting to MSN, which is basically what I use it for. :(
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Old 02-01-2006, 01:42 PM   #5 (permalink)
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Take that back looks like they're still having issues - I keep getting booted from Yahoo and AIM ---now it's giving me an unknown error with my AIM account.

Guess just have to let it be for a while...
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Old 02-01-2006, 01:52 PM   #6 (permalink)
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Yeah, it was doing that to me earlier. I kept noticing constant data activity (you know how Nextel is with static coming through speakers) and happen to look at it and realized it kept logging me in and out. I hope they get the issue resolved. I wonder if anyone has notified PDAapps about the problem?
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Old 02-01-2006, 02:04 PM   #7 (permalink)
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I sent an email just to see what they say may be the problem and to inform them if they didn't know (which I doubt)
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Old 02-01-2006, 04:06 PM   #8 (permalink)
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It's been up and stable now for over an hour for me. Hopefully you're seeing the same thing.
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Old 02-01-2006, 04:17 PM   #9 (permalink)
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I got this back from pdaapps:

Quote:
Yes. MSN is having issues because of which we are doing some emergency maintainance.

Thanks,
-PDAapps

----- Original Message -----
From: Patrick Simmons
To: [email address]
Sent: Wednesday, February 01, 2006 10:58 AM
Subject: Verichat Problems


Hi

My name is Patrick Simmons and I was checking to see if you guys are having problems with Verichat because mine is steadily logging in and out? I am using Verichat 2.63b on a Blackberry 7520.

Thanks in advance

Patrick Simmons
www.audioartsandelectronics.com
Things so far have been stable again but time will tell.
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Old 02-01-2006, 08:45 PM   #10 (permalink)
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Just out of curiousity, I have tried several different programs for IM and what was it about webmessenger that you found was bad? I would like to know other peoples findings? I am torn between verichat and webmessenger.
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Old 02-01-2006, 09:09 PM   #11 (permalink)
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Quote:
Originally Posted by noochs
I would like to know other peoples findings? I am torn between verichat and webmessenger.
Logging in to multiple screen names on AIM is what I found that WebMessenger could not do but Verichat could.

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Old 02-02-2006, 12:34 AM   #12 (permalink)
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Don't know why anyone wouldnt like webmessenger, the interface might not be as polished, but in terms of functionality messages take 5-10 seconds longer compared to instant on verichat, verichat NEVER stores messages, constantly logs off, people get system connectivity error messages when IMing you, and overall webmessenger saves messages and delivers them to you as soon as you have service just like an email or PIN message...
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Old 02-07-2006, 12:35 PM   #13 (permalink)
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Default verichat problem

Im getting a error message this is what it says "could not open tunnel - failed" and when I go to Network Setting in the program it tells me to " Please configure your network settings" than it says Force MDS with a box on the end any help will be greatly appreciated.
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Old 02-07-2006, 02:13 PM   #14 (permalink)
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Quote:
Originally Posted by wrxboi
Im getting a error message this is what it says "could not open tunnel - failed" and when I go to Network Setting in the program it tells me to " Please configure your network settings" than it says Force MDS with a box on the end any help will be greatly appreciated.
Who is your service provider?

Are you own BIS or BES?
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Old 02-07-2006, 02:25 PM   #15 (permalink)
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Tmobile.
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Old 02-07-2006, 02:29 PM   #16 (permalink)
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Didn't answer if you're on BIS or BES?

If you're on BES....

Choose the option for MDS.

If you're on BIS.....

Are your TCP settings configured properly?

See this post.....

VICTORY! T-Mobile Ports NOW OPEN! (3rd Party Internet Apps!)
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Old 02-07-2006, 02:35 PM   #17 (permalink)
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Im not BES so I guess Im BIS. thanks I'm gonna check it out now
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Old 02-07-2006, 02:49 PM   #18 (permalink)
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Now I know what Walt Disney felt that day when he hit the on switch!!! LOL
Thanks Igreenberg.
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Old 02-07-2006, 04:44 PM   #19 (permalink)
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Welcome.
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