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-   -   Magmic/Bplay support sucks (http://www.blackberryforums.com/aftermarket-software/257451-magmic-bplay-support-sucks.html)

Qster 02-03-2012 11:30 AM

Magmic/Bplay support sucks
 
After 9 days and several followup messages, NO response from magmic support what so ever.
I bought several games from bplay in the last few years, not sure why but 2 of the games I purchased disappeared from my past purchases list so I can't redownload these games when I changed BB device and have to rely on support to provide the link.
9 days outstanding issue with no support response is not acceptable in any normal businesses. This is not the first time that I have to wait a LONG time for support, main reason why I haven't purchased more game from bplay.
Anyone else experience the same problem?

:x

Qster 02-08-2012 01:44 PM

Re: Magmic/Bplay support sucks continue...
 
It's been 2 weeks now and 2 more messages, still no response from magmic/bplay support.
They sell but but don't support!!!!!

Qster 02-14-2012 03:28 PM

Re: Magmic/Bplay support sucks
 
3 weeks gone by, sent several more email asking for status and still no response.

MAGMIC SUPPORT SUCKS BIG TIME!


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