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Old 11-30-2004, 11:02 AM   #1 (permalink)
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Old 11-30-2004, 11:28 PM   #2 (permalink)
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Old 01-23-2005, 10:37 PM   #3 (permalink)
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Default 7230-tmob-att4.0-with corp bes-verichat settings help needed

thanx for any help. i've searched and cannot find the tmo, only other carriers. :D
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Old 01-24-2005, 12:47 AM   #4 (permalink)
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If you are using BES, make sure MDS is enabled.

If you are using a hosted BES service, MDS should already be enabled. But if you are using a BlackBerry provided by your business, you need to make sure the administrator enables MDS.

After that, everything in Verichat is pretty self explanatory (i.e. AIM login and password, for example)
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Old 01-24-2005, 03:16 AM   #5 (permalink)
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Everything (mds) is enabled, I'm still getting the "could not find a service book entry for IP" message.
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Old 01-24-2005, 09:39 AM   #6 (permalink)
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Make sure you have the IPPP service book on your device (Options->Service Books) If it isn't, you'll have to have your BES administrator resend the service books.
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Old 01-31-2005, 03:03 PM   #7 (permalink)
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I'm still stuck dead in the water. The BES admin is unhelpful. Is the service book something that the folks at Tmo could send? Or is it BES exclusive?
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