Originally Posted by jeffharris
PLease let me know if any of you have the paid version of Handmark Express, AND a paid version of Zagat on your BB at the same time. I cannot get it to do it. I had to cancell Express, as Zagat is more important for me.
Had this problem several months ago (check prior thread(s) on this site).
Cause - Handmark's system apparently only will recognize one device id per account, but Handmark issues different types of device ids for Pocket Express subscriptions and Zagat subscriptions.
Fix - I had Handmark set up my Pocket Express and Zagat subscriptions on separate accounts, so they could issue me proper ids for each app. Contact customer support and ask them to do this for you. Both apps work fine on my Cinugular 7100g now.