BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 04-06-2006, 02:15 PM   #1 (permalink)
Talking BlackBerry Encyclopedia
 
alslsb's Avatar
 
Join Date: Aug 2005
Model: Z30
OS: 3.0.908
PIN: erest
Carrier: Verizon
Posts: 470
Post Thanks: 1
Thanked 6 Times in 5 Posts
Lightbulb Any Problems with Compaion Link and Act 6.0

Please Login to Remove!

We use ACT 6.0 in our business. I have approximately 2500 contacts and 500 tasks (to do's) active at any given time. I had problems with CompanionLink 2.0 trial creating duplicate entries. Has any other's have had bad experiences, or can you share some good experiences?

The reason I ask, I ALMOST dumped by 7520 for a Treo just to supprot ACT on the road. After reading all the "i had a BB, then tried a Treo, not I am back to a BB" stories, I have decided to keep the 7520 and HOPEFULLY get Companion Link working

PLEASE ANY GOOD OR BAD FEEDBACK / SUGGESTION APPRECIATED !!!
Offline  
Old 04-06-2006, 02:54 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Apr 2005
Location: Maryland
Model: 7250
Carrier: Verizon
Posts: 337
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by alslsb
We use ACT 6.0 in our business. I have approximately 2500 contacts and 500 tasks (to do's) active at any given time. I had problems with CompanionLink 2.0 trial creating duplicate entries. Has any other's have had bad experiences, or can you share some good experiences?

The reason I ask, I ALMOST dumped by 7520 for a Treo just to supprot ACT on the road. After reading all the "i had a BB, then tried a Treo, not I am back to a BB" stories, I have decided to keep the 7520 and HOPEFULLY get Companion Link working

PLEASE ANY GOOD OR BAD FEEDBACK / SUGGESTION APPRECIATED !!!
I have been using ACT 6.0 and Companion Link with my Verizon 7250 and have had no problem with duplicate entries. I sync via USB cable every evening so that my plan for the next day is loaded, along with any updates to contacts that have been made during the day. I sync one way- Desktop to Blackberry, since I am at my desk most of the time but need the data with me when I am out on a call.
__________________
Dusty
Offline  
Old 04-06-2006, 11:31 PM   #3 (permalink)
Talking BlackBerry Encyclopedia
 
alslsb's Avatar
 
Join Date: Aug 2005
Model: Z30
OS: 3.0.908
PIN: erest
Carrier: Verizon
Posts: 470
Post Thanks: 1
Thanked 6 Times in 5 Posts
Default

I believe my problem was I had a database integrity issue with my ACT 6.0 database. I ran actdiag.exe, repaired it, and now it appears (fingers crossed) all is well.

Thanks for teh feedback Dusty. Any others?
Offline  
Old 06-20-2006, 10:19 PM   #4 (permalink)
New Member
 
Join Date: Jun 2006
Location: Austin, TX
Model: 7850
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default actdiag.exe

Where did you find actdiag.exe? I have a user who cannot get companion link to work on his 8700. I downloaded his ACT calendar with the BB instructions and he doesn't see all his appointments. He's got companionlink but unfortunately I've never used it and know nothing about it.
Offline  
Old 06-20-2006, 10:20 PM   #5 (permalink)
New Member
 
Join Date: Jun 2006
Location: Austin, TX
Model: 7850
Carrier: Verizon
Posts: 3
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Where can I find instructions for companionlink? I've never used it.
Offline  
Old 06-20-2006, 11:06 PM   #6 (permalink)
Talking BlackBerry Encyclopedia
 
alslsb's Avatar
 
Join Date: Aug 2005
Model: Z30
OS: 3.0.908
PIN: erest
Carrier: Verizon
Posts: 470
Post Thanks: 1
Thanked 6 Times in 5 Posts
Default

ACTDIAG.EXE is in the "c:/program files/act" directory.

The best directions for companionlink is on their site on www.companionlink.com. They are very responsive to questions and problem resolution; a GREAT company to work with .....
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.