BlackBerry Forums Support Community

BlackBerry Forums Support Community (
-   Aftermarket Software (
-   -   Pocket Express and Cingular Help!! (

dreborn 02-21-2005 12:56 PM

Pocket Express and Cingular Help!!
Hi there...I have a BB 7100g with cingular and LOVE it so far but I have had my share of bumps. Cingular reps are close to worthless when it comes to BB support and answering my questions about data plans, internet, etc. And yes I did choose "BB support"

Anyways, my internet seems to be working fine now but I am still having trouble with Pocket Express from handmark. anytime i try and search for anything it gives me (in red letters): "can be caused by incorrect carrier preference settings" and then of course doesn't show anything that I was searching for. I put in cingular under carrier and all of the info looks correct. What's going on?


dreborn 02-21-2005 01:02 PM

Also, when I try to update I get a "Parsing Error Occurred"

Fun, fun...

rwest500 02-22-2005 09:34 PM

Blackberry uses a WAP Gateway. The carrier setting for Cingular should be set to:


From PageOne Menu click on "Express Preferences" then "Carrier"
If the setting for Cingular is not the same as above you can click on other and key it in.

Alternately it may be displayed as
WapGatewayIP=;WapGatewayPort=9203;WapG;Username=;Password=;WTLS= enabled

A new release of Pocket Express should be posted by March 15th

dreborn 02-23-2005 01:20 PM

Thanks...the main problem was on cingular. No matter how many times I called them they would not add those free "internet lines" on my bill. I finally went into a store and found someone who knew what he was talking about. Now everything is working great! Though I did find some outdated 411 info, the program is worth the $7 a month. =)


All times are GMT -5. The time now is 08:40 AM.

Powered by vBulletin® Version 3.6.12
Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.