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Old 12-05-2006, 08:02 AM   #1 (permalink)
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Default Transferring Magmic Games to a New Device

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Has anyone had any luck with this? I need to transfer freecell to a new device. I followed the FAQ, registered for a gamezone account, clicked game codes and entered my old device PIN but I can't seem to get any Codes.

Any advice?
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Old 12-05-2006, 09:12 AM   #2 (permalink)
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I tried that as well and ran into some problems. I then sent support an email with my old pin and username from Magmic and the new pin. They took a few days but got back to me with new codes.
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Old 12-05-2006, 12:28 PM   #3 (permalink)
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I tried and never got it to work so I sent an email about 2 months ago and never got a response. Probally won't deal with them again.
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Old 12-06-2006, 07:09 PM   #4 (permalink)
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I sent an email to their support and got a quick response - - resolved everything.
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Old 12-07-2006, 07:32 AM   #5 (permalink)
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When I replaced my unit, I emailed them and did not get a response the first time. If I remember correctly, it took 3 emails and many days but I finally got a response with the new codes. It seems it is hit or miss with them and you just have to keep trying.
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Old 12-07-2006, 09:25 AM   #6 (permalink)
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I have used their forms twice and it worked fine. The form required the old pin and the new one. After submitting the request I was emailed the new code.
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Old 12-07-2006, 10:22 PM   #7 (permalink)
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Quote:
Originally Posted by NCBuckeye
I tried and never got it to work so I sent an email about 2 months ago and never got a response. Probally won't deal with them again.
have contacted them twice for activation/PIN renewals. each time the response was within 24-36 hours and went swimmingly (even activated one game while cruising around when the email dropped to my 'berry).

if you can, forward them your original purchase email confirmation that included your transaction code. (always a best practice for online purchase issues.) but do try again, as yours is the only negative comment i've read regarding magmic.
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