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Old 03-04-2007, 11:32 AM   #1 (permalink)
vsm
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Default Ascendo Photos 2.61

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Anybody using this software on the Pearl (4.2.0.64)?

Purchased this software more than a week ago. Tried it for a week before that.

Application 'about' says version 2.53 but the 'settings' 'advance options' says version 2.61.

I have problems when the 'screen saver' feature is enabled. Otherwise the software works.

Eventually after a day (or much sooner) of using the Pearl the following starts to happen when the 'screen saver' feature is enabled.

I start getting "USB_Error! java.io.IOException Illegal channel". Doesn't matter which application I am in. I think this is the Photos software running in the background with the 'screen saver' enabled displaying the error. When this starts happening I then disable the 'screen saver', then the 'slide show' stops working. Also when I try to display a picture in the gallery, it shows the same picture no matter what other picture is selected. (I guess by this time the address space of the software is corrupted).

I have reloaded the software several times and done hard resets and the same thing happens.

However, after a hard reset and reload of the software and reload of the pictures, and the 'screen saver' feature is "disabled", the software behaves well.

I have reported this problem with Ascendo even when I was trying the software but it seems that they could not reproduce it. I still purchased it even with this problem because the rest of the features seem to work fine and I am hoping this problem goes away with their version 3.

Is anybody else having this problem with this software on the Pearl?


Thanks.
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Old 05-25-2007, 05:16 PM   #2 (permalink)
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Default Ascendo Photo

Im having the exact same problem. Have you had any luck? Im using an 8800.


Quote:
Originally Posted by vsm View Post
Anybody using this software on the Pearl (4.2.0.64)?

Purchased this software more than a week ago. Tried it for a week before that.

Application 'about' says version 2.53 but the 'settings' 'advance options' says version 2.61.

I have problems when the 'screen saver' feature is enabled. Otherwise the software works.

Eventually after a day (or much sooner) of using the Pearl the following starts to happen when the 'screen saver' feature is enabled.

I start getting "USB_Error! java.io.IOException Illegal channel". Doesn't matter which application I am in. I think this is the Photos software running in the background with the 'screen saver' enabled displaying the error. When this starts happening I then disable the 'screen saver', then the 'slide show' stops working. Also when I try to display a picture in the gallery, it shows the same picture no matter what other picture is selected. (I guess by this time the address space of the software is corrupted).

I have reloaded the software several times and done hard resets and the same thing happens.

However, after a hard reset and reload of the software and reload of the pictures, and the 'screen saver' feature is "disabled", the software behaves well.

I have reported this problem with Ascendo even when I was trying the software but it seems that they could not reproduce it. I still purchased it even with this problem because the rest of the features seem to work fine and I am hoping this problem goes away with their version 3.

Is anybody else having this problem with this software on the Pearl?


Thanks.
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Old 05-25-2007, 05:41 PM   #3 (permalink)
vsm
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Ascendo was not able to fix this for me. So I just disabled the 'screen saver' option.
I was given an update to version 3 for free because I asked for it before I bought the 2.+ version.
With version 3 the 'screen saver' works. One thing that doesn't work with version 3.+ is the 'zoom' feature when viewing the picture but was told that it will be fixed.
One feature that I would like is for Ascendo Photos to support storing and viewing pictures from the SD card but I am not sure whether they will support this in the future.
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