As far as we know, QuickResponse
has at least three features that are not there in other similar products.
1. Placeholders - The ability to personalize each canned response on the fly.
2. Backup and Restore of the templates with intelligent merging.
3. SMS integration.
4. Address-book like "Narrow as you type" search to quickly find templates when you have hundreds of them.
[Oh that makes it four
If you have installed QuickResponse OTA, you can download the user guide from http://m.mobylo.com/qr25gs.zip
as it details some of these features.
Jocely, you will be glad to know QuickResponse also has enterprise wide installations in a few large companies. We will like to invite you to test it out for your client.
In case you have any queries regarding the product features - this forum is the best place to ask. We are mostly tech people so we can help best with that.
Any queries regarding the licensing may please be directed to our support staff :
and they are the best people to assist you.