Originally Posted by alect
I installed succesfully OTA on my 7280 on OS4. The application starts, I put in my AIM name and password and then it just hangs on "Logging in, Please Wait".
What am i doing wrong?
The first time the software logs in, it can take a while to find an appropriate server. It tries the default server first, then it has to step through a number of others, timing out for each server it can't find. Once it has found a server, it will remember that server for future logins. Therefore, you may just need to give it a few minutes to find an appropriate server.
Alternatively, if your organization has the AOL hosts firewalled or if you MDS restricts external hosts, you might also see the behavior you're getting. Ensure that your MDS and firewall allow traffic on all ports to toc.oscar.aol.com. You can test the firewall by hitting http://toc.oscar.aol.com
from your desktop web browser. If AOL Quick Buddy pops up, your firewall isn't as likely to be the problem. If you still can't connect, check with your BlackBerry admin.