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  (#401 (permalink)) Old
someonexh Offline
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Default 06-23-2007, 07:53 AM

Wirelessly posted (BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Quote:
Originally Posted by eZainny
Hi someonexh,

At what time did this problem start occurring?

I don't want to go passing the buck here (because it still could be a problem with SV) but I know of only one other application that modifies your reply emails...For those of you who had this problem, did you install empower at any time on your device?

I'm just trying to debug the problem here so I hope nobody takes offense at the suggestion it might be empower. I'll readily admit it could be SV too - but I'm looking at my code now and we don't even kick in if you are performing a reply...

Quote:
Originally Posted by someonexh View Post
Is anyone having issues with the contents of the email when they reply?

Let me explain:

I can reply with ease now.. the only thing, is (even when I reply w/o using SV to view the email) there is a bunch of HTML code in my email. When I reply, the stuff I write comes out fine.. but the stuff that I "quoted" per se has a bunch of HTML code.. not sure if I can even post an example but let me try:

This is what the 'Original' email turned to in my reply:
-=-=-=-=
&nbsp;T<BR>&nbsp;&nbsp; <BR>&nbsp; Pat and I are closing on a house in <SPAN id=lw_1182476011_6 style="BACKGROUND: none transparent scroll repeat 0% 0%; CURSOR: hand; BORDER-BOTTOM: #0066cc 1px dashed; HEIGHT: 1em">NC</SPAN> on the 30th of July, which is <BR>also the first day of
-=-=-=--=-
This is how it should have looked:
-=-=-=-==-
T

Pat and I are closing on a house in NC on the 30th of July, which is
also the first day of
=-=-=-=-=

See the huge difference?

I am part of a lot of discussion emails with lots of people CC'd, when my email does that.. it makes the email like 20x larger than it should be along with very confusing and cluttered. I almost have to use "Delete original text".. but then people are not sure what I am replying to.

Anyone else? I may try uninstalling SV just to see if it has anything to do with it, hopefully not. I have not emailed SV support yet because I want to be sure it's not my BB or RIM's issue. I'd rather figure it out or get feedback from the masses before bothering eZainny . Still love the program!!
Honestly I am not sure. I never did install empower so unfortunately its not that, this morning I will try uninstalling sv and see if it does it still.
   
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  (#402 (permalink)) Old
jwilker Offline
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Default 06-24-2007, 04:58 PM

I've never installed empower either. I get the same thing. The body of the email I'm replying to is all gobbledy-gooked with code.
   
  (#403 (permalink)) Old
eZainny Offline
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Default 06-24-2007, 06:54 PM

Quote:
Originally Posted by jwilker View Post
I've never installed empower either. I get the same thing. The body of the email I'm replying to is all gobbledy-gooked with code.
Hi Guys,

Sorry I couldn't reply earlier - looks like blackberryforums.com crashed for a while there. Those codes you are seeing in your reply are strange because I never insert anything at all like that in an email - for example the <span> html tag that is quoted - I never *ever* put those in, not under any circumstances. I don't think my app is the source of these problems though I'd have a hard time saying what is.

I guess uninstall SV and see if the problem goes away is a good place to start.

Cheers,
eZainny.


View HTML email today with the Best Selling BlackBerry application: BBSmart Email Viewer
   
  (#404 (permalink)) Old
John Clark Offline
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Default 06-24-2007, 06:56 PM

Quote:
Originally Posted by eZainny View Post
Sorry I couldn't reply earlier - looks like blackberryforums.com crashed for a while there.
New Server installed!!

http://www.blackberryforums.com/site...ew-server.html
   
  (#405 (permalink)) Old
eZainny Offline
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Default 06-24-2007, 07:07 PM

Quote:
Originally Posted by John Clark View Post
Cool!

Meanwhile, bbforums being down was actually a good thing for us here too Less time spent on forums and more time to work on the next release - speaking of which, we made a radical breakthrough here.

All bets are off. Stuff I said we couldn't do is now done and a whole lot more too. This next release is a massive change from the last.

Cheers,
eZainny.


View HTML email today with the Best Selling BlackBerry application: BBSmart Email Viewer
   
  (#406 (permalink)) Old
davistld01 Offline
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Default 06-24-2007, 07:51 PM

Quote:
Originally Posted by eZainny View Post
Cool!

Meanwhile, bbforums being down was actually a good thing for us here too Less time spent on forums and more time to work on the next release - speaking of which, we made a radical breakthrough here.

All bets are off. Stuff I said we couldn't do is now done and a whole lot more too. This next release is a massive change from the last.

Cheers,
eZainny.
OK...awesome. When can we expect the release? I must say, as a salesman...I can appreciate your talent in creating a "buzz" around your product...but give us an ETA, will ya'??
   
  (#407 (permalink)) Old
LarryH Offline
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Default 06-24-2007, 07:57 PM

Quote:
Originally Posted by davistld01 View Post
OK...awesome. When can we expect the release? I must say, as a salesman...I can appreciate your talent in creating a "buzz" around your product...but give us an ETA, will ya'??
What he said.


Drinks with Larry and Lauren (A Podcast)
http://www.drinkswithlarryandlauren.com
   
  (#408 (permalink)) Old
eZainny Offline
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Default 06-24-2007, 08:01 PM

Quote:
Originally Posted by davistld01 View Post
OK...awesome. When can we expect the release? I must say, as a salesman...I can appreciate your talent in creating a "buzz" around your product...but give us an ETA, will ya'??
Hmmm....let's say...this Friday(just to be safe) Will be earlier though if all things are looking good though.


View HTML email today with the Best Selling BlackBerry application: BBSmart Email Viewer
   
  (#409 (permalink)) Old
donc36 Offline
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Default 06-24-2007, 08:08 PM

Quote:
Originally Posted by eZainny View Post
Hmmm....let's say...this Friday(just to be safe) Will be earlier though if all things are looking good though.
Will this upgrade be a free upgrade for your loyal minions?
   
  (#410 (permalink)) Old
eZainny Offline
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Default 06-24-2007, 08:12 PM

Quote:
Originally Posted by donc36 View Post
Will this upgrade be a free upgrade for your loyal minions?
Absolutely Every upgrade we do will be free forever. We have a list a mile long of very cool things to put in this application to turn it the complete email package for the BlackBerry - expect to see frequent releases from us here.

Plus, a couple of other applications we've been working on are nearing release too - you'll be hearing about them soon


View HTML email today with the Best Selling BlackBerry application: BBSmart Email Viewer
   
  (#411 (permalink)) Old
davistld01 Offline
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Default 06-24-2007, 08:36 PM

Quote:
Originally Posted by eZainny View Post
Absolutely Every upgrade we do will be free forever. We have a list a mile long of very cool things to put in this application to turn it the complete email package for the BlackBerry - expect to see frequent releases from us here.

Plus, a couple of other applications we've been working on are nearing release too - you'll be hearing about them soon
Very cool indeed. Thanks, eZainny...and the rest of your development staff. You guys are a class act.
   
  (#412 (permalink)) Old
someonexh Offline
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Default 06-25-2007, 06:59 AM

Quote:
Originally Posted by eZainny View Post
Hi Guys,

Sorry I couldn't reply earlier - looks like blackberryforums.com crashed for a while there. Those codes you are seeing in your reply are strange because I never insert anything at all like that in an email - for example the <span> html tag that is quoted - I never *ever* put those in, not under any circumstances. I don't think my app is the source of these problems though I'd have a hard time saying what is.

I guess uninstall SV and see if the problem goes away is a good place to start.

Cheers,
eZainny.

No problem I will actually uninstall it this morning like I said a few times.. (got too busy this weekend with a trip to ohio.....:( ).

Thanks for the updates
   
  (#413 (permalink)) Old
Maverickster Offline
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Default 06-25-2007, 07:11 AM

Quote:
Originally Posted by eZainny View Post
Hi someonexh,

At what time did this problem start occurring?

I don't want to go passing the buck here (because it still could be a problem with SV) but I know of only one other application that modifies your reply emails...For those of you who had this problem, did you install empower at any time on your device?

I'm just trying to debug the problem here so I hope nobody takes offense at the suggestion it might be empower. I'll readily admit it could be SV too - but I'm looking at my code now and we don't even kick in if you are performing a reply...
While I'm not having that particular problem, I am having a seemingly related one. Namely, when I respond to an email that's been bounced around a couple of times (i.e. re/fw/re, etc.) my BB signature appears at the very bottom of the message (below all of the re/fw/re's) rather than at the bottom of my response...

--Mav
   
  (#414 (permalink)) Old
someonexh Offline
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Default 06-25-2007, 07:41 AM

Quote:
Originally Posted by Maverickster View Post
While I'm not having that particular problem, I am having a seemingly related one. Namely, when I respond to an email that's been bounced around a couple of times (i.e. re/fw/re, etc.) my BB signature appears at the very bottom of the message (below all of the re/fw/re's) rather than at the bottom of my response...

--Mav
I uninstalled SV and could not replicate the problem I had, I unfortunately couldnt get a mass amount of email this morning but I tested it with about 4 or 5 different styles/fonts/links/html code and all. I have since reinstalled SV.
   
  (#415 (permalink)) Old
MedVP Offline
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Default Question - 06-25-2007, 08:51 AM

Will current customers be alerted when the new version is out?


Pin
24258117
   
  (#416 (permalink)) Old
someonexh Offline
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Default 06-25-2007, 08:56 AM

Quote:
Originally Posted by MedVP View Post
Will current customers be alerted when the new version is out?
He has answered this on the previous page..

Quote:
Originally Posted by eZainny View Post
Hi RadioDude,

On the site where you purchased, there would have been an option to tick "notify when new updates become available". If you ticked this, when the next update comes out an email will be sent to you.

I'll also be coming on here to notify all.

Thanks for buying our software! This next release has so many cool new features...

Cheers,
eZainny.
   
  (#417 (permalink)) Old
EmeraldICE Offline
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Default 06-25-2007, 09:56 AM

I cant wait for the update to be released.
I'm loving this program so far and "cool new features" are definitely always welcomed
   
  (#418 (permalink)) Old
ebruder Offline
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Default Why PIN on purchase? - 06-25-2007, 11:02 AM

I was about to complete my purchase of SV, which really is impressive, but at the end of the checkout procedure my PIN was requested in a mandatory field. Why?

I really do not feel a retailer needs my PIN, particularly after getting all of my contact and credit card information.

Any explanation would be appreciated.

Thanks
   
  (#419 (permalink)) Old
Entropy666 Offline
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Default 06-25-2007, 11:05 AM

Wirelessly posted (BlackBerry8800/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/102)

Are you sure its not your blackberry Pin number it is asking for?


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  (#420 (permalink)) Old
ebruder Offline
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Default 06-25-2007, 11:07 AM

Quote: