I saw that too Ramsy... didn't think that would get it done... but, maybe you're right...

I'll give it a whirl...

Hello All,

Let's all try to be friendly please

I have just uploaded a trial version that now lasts for 4 days too so if you originally tried the application but felt the trial was too short, feel free to grab it again and have a whirl.

Coming up real soon we should be putting out another release which includes some bug fixes and more features. I'll be on here to let you all know when it is up (and if MobiHand can get their system working, people who already purchased the software will be auto-notified).

Thanks
eZainny.

ezainy,

I'm interested in how you would like to receive suggestions regarding features for Smart View.

I have two features that I find lacking - it's what's keeping me from purchasing Smart View. I miss having the option to set Smart View to question whether I want to delete both from the the server and the handheld or just handheld. Additionally there doesn't seem to be an option to view attachments without escaping out of Smart View and returning to the "regular" blackberry mail view.

I will like to say kudos for how responsive a developer you are and I wish you success.

Thanks,
SMF

Thread cleaned, lets keep it on topic.

Thanks! I just downloaded the trial.

eZainny, I have a question about this software. I was wondering about the question that arose when I tried to operate it. The question was "allow http connections to www.google.com.au" ?

I searched this thread and found no mention of google. Basically just wanted to know if security is an issue is this for me? I mean how much of my email info goes to google if any? Thanks in advance

Thanks.

Also, thanks ezainny for the extended trial.

Hi camaxtli,

No, no information is sent to google, I just use them as a connection test server. What is the most reliable server in probably the whole world? Google!

I might change over to my own site in future.

Regards,
eZainny.

Thank you for your speedy response, I will install.

eZainny...is this new version going to be OTA installed as easily as the first one? And...is the new longer-trail version OTA?

Yes and Yes
Same OTA link as before.

Thanks. Can't wait for the new version...

why it costs too much for $ 25???? it shd be around 15 dollars since it is only email viewer

Free market system.

25.00 is not that much in the software world. If I hadnt been given a copy for being a beta tester I would purchase it in a heart beat. Especially with the level of customer service that zainy gives.

There are alternatives listed in the forums if you dont like the price. But just becareful you get what you pay for.

When you develope the program you can decide how much it will be.

Well said and agreed.

For those who do not agree on the price / program / anything,

Take a look at this thread, anytime someone bashes eZainny he only has nice things to say and about 10+ people come to his defense. When you see that you know damn well you are dealing with a programmer that really cares and obviously has some amazing support. I know he could have charged a lot more for this application based on the feedback and anticipation for this app. People were posting up like crazy just to get their hands on this software and he worked day and night on it along with answering the numerous redundant and repeated questions on here.

Keep up the GREAT work eZainny.

"You get what you pay for..." is a truth. I actually tried another beta software that is a direct competition (or touts itself as that anyway) to eZainny's product for a whole whopping hour before I deleted it from my device and went back to the SmartView program. The "freebie" was in no way as complete a product as SmartView IMO.

Very satisfied with the products performance so far...and with the "improved" version coming soon, it will certainly be well worth the price of admission.

Hello All,

I just wanted to pop in and say Hello We are working furiously to put in some really exciting features (and bug fixes, but they are not so exciting ) into this next release.

Stay tuned, you'll hear more from me soon

Thanks,
eZainny.

I installed the software with no problems but I never see any images. All I get is [image] placeholders. I have the option checked to show images but never see any even in small emails with only a single image. What am I doing wrong? Test of connection worked with no problems. I am on a BES.

Hi ahovis,

Please email us at for us to be able to help you with this.

Thanks,
eZainny

eZainny...

Several members both on this forum and on Howardforums.com have voiced a real concern about the threat of additional data charges on their mobile bills stemming from images being pushed to their phones by BIS...which is not a html-friendly system. This potential problem has yet to be addressed by you or anyone else...and is standing in the way of many going past your trial period and purchasing your produce outright. I know it is staning in my way...

I would appreciate it if you would, as the program designer and media mouthpiece to these forums, contact both AT&T and T-Mobile and give us definate answers regarding extra charges that may come from the use of your product..and post your findings on both forums. That seems to be the responsible and fair way to market the SmartView program...

Thanks for your help!

-Terry

eZainny... some many posts back, someone mentioned that when hitting the escape key, instead of going back to the message list, SV simply quits, leaving you in the email you are currently reading, minus SV. Is this going to be addressed? I don't recall seeing a reply but as the thread gets longer, I might have missed it.

Thanks.

I replied to that,

when you first install the program and do that it pops up a message:
Note: If you hold down esc it will bring you back to the message list.

If you hit hold down the button it will bring you back to the list. Just hold it down instead of tap it.

Hi Terry,

I actually have a very good understanding of how this works so I'll tell you now and if you feel my answer is in anyway incomplete, just let me know and I'll contact them and find out more.

Basically, as is probably already clear to a lot of people, it is actually not possible to receive true HTML emails on your BlackBerry. Empower falsely claims that they do, but they are being deceptive to their users (or they don't understand the system). Open an "HTML" email with their program too and you'll be able to verify this for yourself - the emails don't really look like how they do on your regular desktop email client.

What actually happens to every email that comes to your BlackBerry is it first passes through RIMs servers which transform HTML emails. They strip out necessary detail to reconstruct the true email as it once appeared and leave in links to images. So the actual images themselves are not in the email - they reside on the internet.

What my program (and empower do too) do is retrieve those images from the internet to display them to you. In order to retrieve those images, the outbound connection must pass through an approved gateway setup by your network provider (Verizon, AT&T, etc.). Those images are obviously of a certain size (usually very small as the actual RIM server transforms any images into something suitable for display on the BB) and so there is data usage that happens here.

Most companies will charge for data usage. But how exactly they charge varies and it also depends on your plan. Many companies even place restrictions on the amount of email "data" you can download in a month (some will start charging above 5MB for example).

So you can actually see that if you get charged and how much can really depend on both who your provider is and what plan you are on.

Admittedly, yes, there is probably a very good chance (since most providers are money grubbers ) that you will can get charged extra for image downloads. Unfortunately, if you want to see images in your email there is no way around this - not for anybody.

Personally, I disable images in my emails. But this isn't out of fear of the cost but rather it's not very often I want to see them anyway. Most emails with images are spam - and even if images do display, it somehow doesn't look right because that extra bit of information needed to place the image correctly has been removed by RIM as part of their email stripping process.


My program does something pretty cool in that it caches images you have already downloaded. Often emails contain duplicates - images that have already appeared in the email. My program retrieves them just once and holds onto them (compressed too so they don't take up much space) and uses them later rather than trying to download them again.

Hope the above helps, if not, just let me know and I can contact some people at some of the big providers to outline how they charge a bit more. I have some friends at Verizon who could give me some more information if you like.

Thanks,
eZainny.

Hi Larry,

With the upcoming release, we'll actually be changing that and giving you the option to choose whether you want to exit right out by default.

This new version is going to have quite a few new cool features too But I'll be tight lipped for now about them...

Thanks,
eZainny.

Hi, eZainny. I'm currently running the trial version and I would love more info on Verizon in particular since you mentioned you have friends there who can clarify how all this works. I have the "unlimited" data plan (which turns out might not be as unlimited as we thought) so I'd be curious to learn whether I'd have anything to worry about when it comes to charges. Thanks so much!

You don't really have anythign to worry about. The unlimited plan is supposedly like 2gb - 4gb a month.. you would have to download a LOT of emails / images in order to come even close to that. The only people that worry about that 'cap' are people who stream from slingboxes and things, or download constantly.

Question on trying to open attactments. For now there is no way to open attachments unless you hit the back button to go back to the original email right? If this is the case is there a future release to allow that so we dont have to go back and forth with the default viewer and smart viewer

thanks

fritter

I purchased the software from Mobihand several days ago. I have now exchanged my Curve for another one (how strange?). How can I obtain a new code for my new device? Should I contact Mobihand? or am I SOL.

i wasn't experiencing the reply from the wrong address thing, but now I seem to be. Weird

Correct! For Verizon Wireless, their "unlimited" plan is currently capped at 5 GB per month -- anyone that exceeds that limit with a BlackBerry needs to get a life. I have the option to tether to a laptop (uses the BlackBerry as a high-speed modem), and even I don't come anywhere close to 5 GB.

"Data Plans and Features (such as NationalAccess, BroadbandAccess, GlobalAccess, Push to Talk, and certain VZEmail services) may ONLY be used with wireless devices for the following purposes: (i) Internet browsing; (ii) email; and (iii) intranet access (including access to corporate intranets, email, and individual productivity applications like customer relationship management, sales force, and field service automation). The Data Plans and Features MAY NOT be used for any other purpose. Examples of prohibited uses include, without limitation, the following: (i) continuous uploading, downloading or streaming of audio or video programming or games; (ii) server devices or host computer applications, including, but not limited to, Web camera posts or broadcasts, automatic data feeds, automated machine-to-machine connections or peer-to-peer (P2P) file sharing; or (iii) as a substitute or backup for private lines or dedicated data connections. This means, by way of example only, that checking email, surfing the Internet, downloading legally acquired songs, and/or visiting corporate intranets is permitted, but downloading movies using P2P file sharing services and/or redirecting television signals for viewing on laptops is prohibited. A person engaged in prohibited uses, continuously for one hour, could typically use 100 to 200 MBs, or, if engaged in prohibited uses for 10 hours a day, 7 days a week, could use more than 5 GBs in a month.

For individual use only and not for resale. We reserve the right to protect our network from harm, which may impact legitimate data flows. We reserve the right to limit throughput or amount of data transferred, and to deny or terminate service, without notice, to anyone we believe is using an Data Plan or Feature in any manner prohibited above or whose usage adversely impacts our network or service levels. Anyone using more than 5 GB per line in a given month is presumed to be using the service in a manner prohibited above, and we reserve the right to immediately terminate the service of any such person without notice. We also reserve the right to terminate service upon expiration of Customer Agreement term."

Very good point! I have never even come close to the limit and I use mine with out even thinking browser, email, IM downloading redownloading and I have never even seen 2 gb

Thanks for your help eZainny. Got the software up and running on my new Curve.

No problem. Our support line is running hot helping people out, answering queries and overall just being nice Almost everyone we've helped out so far has commended us on our great response times

Not only that, RIM contacted us and we just completed a deployment of the application out to a whole division so they could have a play with it. We're also working with a number of businesses to deploy this app. onto their networks.

And, double-timing it to get this next release out asap.

Cheers,
eZainny.

Congrats eZ.... pure testimony to your great work and it appears you are now reaping the benefits of your hard work...

Any anticipated (no promises, I know...) date for the next release? I'm really tired of hearing others talk about that other software - I'd like to see SV as solid as possible...

thx

Hmmm...I'm probably thinking one week should do it. But then, you should know how much I like surprises

Just spoke to an AT&T technical services rep, and he told me that there is no cap on the AT&T/BlackBerry Personal BIS Unlimited Data plan. Personally, I believe there must be...but like the posters above have pointed out, there is virtually no way to get to a 4-5gb cap...much less, go past that limit.

So...I feel a lot better about things. And...I can't wait for the "tweaked" version of SmartView.

BTW...thanks, eZainny for the patience with picky folks like me.

Wow, congratulations on that!

Thanks. There has actually been a lot of that kind of thing going on. We've been talking to Novell, Sprint/Nextel, Vodafone and RIM

There are much bigger things coming up for the BlackBerry than just this software here and they like our innovative way of doing things. It's been tough actually; we've been trying to focus as much as possible on this new upcoming release but you can't exactly not reply to people with "Global Sales Director" in their title

CONGRATS!! That's the ultimate compliment and assurance that you're doing it right!