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Old 07-18-2007, 11:08 AM   #1 (permalink)
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Default Empower BBSmart, support & uninstall

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Have not tried either app yet. My Curve will be here in a day or two. But I do have some questions.

A big concern of mine is installing an app that will overlay a native BB app and then if a problem arises and I need to uninstall, I will be left with a dead or crippled BB. Do both of these applications uninstall cleanly and once they are gone, leave your BB the way it was?

Do either of these companies have direct email support in case of problems?

I will try both out myself but just don't want to do any permanent damage.
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Old 07-18-2007, 11:56 AM   #2 (permalink)
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Most apps uninstall cleanly. In our usage we have been able to cleanly uninstall Empower every time we needed. Additionally, we have had no reports of any un-installation problem from any of our users. Direct email support at [email address]

Have not tried BBSmart. If you wait sometime, someone who has tried it will answer your questions related to that soon.

Ani.

Last edited by ani : 07-18-2007 at 12:00 PM.
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Old 07-20-2007, 02:40 AM   #3 (permalink)
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In the time when I was trying to decide which email reader app was more to my liking(Empower versus BBSmart), I jumped back and forth between them, several times, each, as the beta releases were proceeding. Each time, each of them installed and uninstalled perfectly cleanly. So, I would not let any concern over possible uninstall issues influence you. Both these apps uninstall cleanly.

Do keep in mind that you will need to do a battery pull for a successful uninstall for both these apps.
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Old 07-20-2007, 04:51 AM   #4 (permalink)
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Just curious. Which did you finally decide on?
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Old 07-20-2007, 04:56 AM   #5 (permalink)
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I like the advantage of having the dictionary, on board, instead of on a server. So Empower was the best for me.
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Old 07-20-2007, 08:00 AM   #6 (permalink)
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Quote:
Originally Posted by Lowrider View Post
I like the advantage of having the dictionary, on board, instead of on a server. So Empower was the best for me.
Neither of the mentioned applications has a dictionary -- they are both e-mail viewers, not spell checkers. If you are looking for a spell checker with a device-resident dictionary, you may wish to try BEIKS LexSpell ($10 "donationware").
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Old 07-20-2007, 08:02 AM   #7 (permalink)
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Quote:
Originally Posted by egale View Post
Just curious. Which did you finally decide on?
BB smart for me for reasons I wont discuss here but just a great product lots of great timely updates support is wonderful and I have not had 1 issue with it at all.
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Old 07-21-2007, 01:36 AM   #8 (permalink)
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Quote:
Originally Posted by egale View Post
Just curious. Which did you finally decide on?
I ended up going with Empower. But, in order to avoid hijacking this thread into a "BBSmart versus Empower" thread, I'll keep my reasons to myself.

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Old 07-21-2007, 06:32 AM   #9 (permalink)
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I have been flipping back and forth myself. From the sounds of things, people are loyal to one product or the other for personal reasons rather than actual physical features.

For myself, I have one installed, work with it for a while, then switch, work with it for a while, then switch again, etc, etc. So far, for just ordinary viewing, both are good and I don't see a huge advantage of one over the other. I keep waiting for a feature I feel makes one the one for me.

They are both great products. So far it is too close to call.
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Old 07-21-2007, 08:05 AM   #10 (permalink)
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Empower does have an on device dictionary as does LexSpell. Both are very nice products, the difference between the two is Empower gives you the additional feature of spell check as you type where LexSpell allows you to spell check on demand. Another difference is LexSpell only works in the email and memo pad application. Both dictionaries are limited by file size, and when I have a really odd word to check, I still use BBCorrector, which is server based, but utilizes Google as its dictionary, and therefore is extensive.


Quote:
Originally Posted by visortgw View Post
Neither of the mentioned applications has a dictionary -- they are both e-mail viewers, not spell checkers. If you are looking for a spell checker with a device-resident dictionary, you may wish to try BEIKS LexSpell ($10 "donationware").
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Old 07-21-2007, 08:33 AM   #11 (permalink)
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BBCorrector for me, too.

I also like the feature of BBSmart to inject emails into Calendar or Task events.
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Old 07-22-2007, 03:04 AM   #12 (permalink)
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Quote:
Originally Posted by rickthornton View Post
Empower does have an on device dictionary as does LexSpell. Both are very nice products, the difference between the two is Empower gives you the additional feature of spell check as you type where LexSpell allows you to spell check on demand. Another difference is LexSpell only works in the email and memo pad application. Both dictionaries are limited by file size, and when I have a really odd word to check, I still use BBCorrector, which is server based, but utilizes Google as its dictionary, and therefore is extensive.

HUH?

Where is the spell checker in Empower?
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