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Old 07-24-2007, 05:07 PM   #1 (permalink)
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Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

I am unable to login. It reads, "cannot retrieve jobs until they are finished"

Any suggestions?
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Old 07-24-2007, 05:09 PM   #2 (permalink)
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Never seen that. Have you pulled the battery and rebooted?
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Old 07-24-2007, 05:31 PM   #3 (permalink)
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Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

I am the king of the battery pull





I did put a request to their very responsive support team and will share their solution. Though, they may be checking this site for your answers.

I did NOT try an uninstall-reinstall which is probably the next step.
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Last edited by akosnitzky : 07-24-2007 at 05:33 PM.
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Old 07-24-2007, 05:32 PM   #4 (permalink)
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I can't log in either and am getting the same message.
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Old 07-24-2007, 05:33 PM   #5 (permalink)
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eh, i am logged in
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Old 07-24-2007, 05:35 PM   #6 (permalink)
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Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Well.it must be them. Ironically, I went on to purchase the product
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Old 07-24-2007, 05:36 PM   #7 (permalink)
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It's a great product and works 99.9% of the time. Occasionally they do have a server problem but it's rare. I just tried pinging the server and it returns success but something is definitely wrong there.
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Old 07-24-2007, 05:37 PM   #8 (permalink)
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Yeah, I am getting the same error. I was logged on earlier today, but not now. It should resolve itself shortly.
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Old 07-24-2007, 05:39 PM   #9 (permalink)
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Quote:
Originally Posted by jeremyckitching View Post
It should resolve itself shortly.
I agree.
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Old 07-24-2007, 05:51 PM   #10 (permalink)
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Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)

Great support staff. I e-mailed them and got a customized response immediately. Not one of those generic automated postings.
Very nice.
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