Wirelessly posted (Verizon 8830: BlackBerry8830/4.2.2 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/105)
I am the king of the battery pull
I did put a request to their very responsive support team and will share their solution. Though, they may be checking this site for your answers.
I did NOT try an uninstall-reinstall which is probably the next step.