There was a free version 1.x. Then we released version 2.x with more functionality, it is commercial. It was our oversight that we haven't made any official statement of this event, that's why many people are confused

Victoria
SHAPE Support Team
Software for PDA and mobiles: MSN/Live Messenger, Yahoo!, AIM/iChat, ICQ, MySpace, Jabber, LCS, Sametime, Oracle, Reuters, Skype

Hey all, I have a Cingular 8700 with 4.0 software, is there any way I can get VR+ for it?

Thanks,

Trickle

VR+ works on Blackberry devices with 4.2 OS only.
If you upgrade your Blackberry OS to 4.2, you can use VR+.

CAUTION: do not try to install VR+ or any app built for 4.2 OS to BB with 4.1 or 4.0 OS. This may damage your Blackberry.

Victoria
SHAPE Support Team
Software for PDA and mobiles: MSN/Live Messenger, Yahoo!, AIM/iChat, ICQ, MySpace, Jabber, LCS, Sametime, Oracle, Reuters, Skype

Has VR+ recently been upgraded to work with the 8700-series devices? Even with OS v4.2.x, there are issues with VR+ 2.1.2 has issues with 8700-series devices (e.g., the application menu is not accessible).

This may be a dumb question as I haven't had the chance to download the program yet. Does the program save the audio to internal memory or to a microSD card? I want to record a meeting in person and wonder if there is a size/time limitation. I have a 2gb microSD card installed. I will probably be in the meeting for an hour. Would I be able to record that much?

I'm using an 8310 Curve.

You can save to the SD card, no problem. With a 2GB card an hours worth of audio would would fit easily.

I have an 8310 as well. VR+ picks up sound so good that placing it on a table in a meeting picks up all the voices. It's great.

As the application was designed for trackball devices, there could be some problems with 8700.
Please let us know what problems you have.
You can submit support request here:
Support - VR+: Voice Recorder for BlackBerry support

Victoria
Support Team
SHAPE Services
Software for PDA and mobiles: MSN/Live Messenger, Yahoo!, AIM/iChat, ICQ, MySpace, Jabber, LCS, Sametime, Oracle, Reuters, Skype

I can say I'm not impressed with Shape as a company either. I beta test software whenever I can, I use very little of what I test when the testing is over, however I am accustomed to receiving a copy of the final release, a discount for purchase, or at least an extended trial. After the beta round with vr+ I got a "Thank you, please buy our software." That's about the same as a kick in the shifter. I don't see a need for this program in my line of work, but a little sign of appreciation other than thanks might have brought me back when an app I can use is developed.

Mobihand has just notified me that a new version of VR+, 2.2.0, is just out. But I can't find a change log anywhere at mobihand or shapeservices.com. Could some from SHAPE point me to it?

VR+ Online Service is available in version 2.2.0.

See more information here:
https://vr.shapeservices.com/index.php

Victoria
Support Team
SHAPE Services
Software for PDA and mobiles: MSN/Live Messenger, Yahoo!, AIM/iChat, ICQ, MySpace, Jabber, LCS, Sametime, Oracle, Reuters, Skype

Very cool. I like the new features, but it would be great to see a full change log. I couldn't find one on your site.

Ditto. I'm assuming the only thing new about the new release is the online storage.

Which is quite cool! Way to keep VR+ still relevant in the face of the oncoming 4.31 OS's voice recording capabilities.

I just think they could use shorter URLs, though. WAY shorter URLs. If TinyURL.com can get away with tiny URLs, so should VR+.

victoria, if you read this, i'm going to reset my vr+ license because want to use it on other handheld, but your license management website not working (do not show box to reset the registration code)
License Manager

have emailing support, but haven't yet received any replied from them, been 3 days :(

I already did that more than two weeks ago, but I have not heard back from anyone since the initial acknowledgment (i.e., "This situation requires a bit more time for investigation. I have forwarded your letter to our developers. We will inform you about results as soon as possible.").

Victoria - I have now upgraded my Cingular 8700 to use Desktop Manager 4.2.1.6, however I seem to be unable to install VR+. When browsing to wap.shapeservices.com on the bb it does not list VR+. I am guessing this auto filters to only show software that is available for the device? Also tried downloading the software to install over Application Loader, but it also will not install as it says there is no software for my device. Is there something with the software that says it is 8800 only and won't install on a 8700 using 4.2?

Thanks,

No, it will work on an 8700, you need to update your hand held os to 4.2. Just using the 4.2 desktop manager wont do it. try this link and follow the dirs in the first post like your BB's life depended on it.

Will VR+ allow me to record my calls?

No. Apparently, that is not possible in RIM devices.

Did I miss the free version somewhere? I can't seem to find it. Perhaps it is no longer free?

Paul

Second question. I have a curve 8310. I downloaded the trial version v2.2.2. I don't mind paying for it if it works.

I've set the left convenience key to launch VR+ and I set VR+ to automatically record on startup. If I start from the icon it goes into record mode straight away. If I start from the convenience key it does not (I have to hit space). Is this working as designed? It is not what I expected. I wanted a one key record capability.

Thanks.

Paul