BlackBerry Forums Support Community               

Closed Thread
 
LinkBack Thread Tools
Old 08-07-2007, 11:30 AM   #1 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2007
Model: 9500
PIN: N/A
Carrier: VZW
Posts: 27
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Opinions on VR+ Voice recorder?

Please Login to Remove!

I'm new to the BlackBerry - looking to add functionality.

Any opinions on the VR+ voice recorder software by Shape Services? Is it the best for this function? Are there others I haven't found? Are others better?

Thank you.
Offline  
Old 08-07-2007, 12:38 PM   #2 (permalink)
Talking BlackBerry Encyclopedia
 
Join Date: Jul 2007
Model: 8100
PIN: N/A
Carrier: T-Mobile
Posts: 208
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

you looking for someone to pay YOU to install their software?

of course it's good,
it records and its free
Offline  
Old 08-07-2007, 04:02 PM   #3 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2004
Model: 9530
Carrier: Verizon
Posts: 101
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Limited Experience

Quote:
Originally Posted by jsanchez View Post
I'm new to the BlackBerry - looking to add functionality.

Any opinions on the VR+ voice recorder software by Shape Services? Is it the best for this function? Are there others I haven't found? Are others better?

Thank you.
I've only owned the software for about a week. I missed the capability of dictating quick reminders, so this was right a treasure. So far, I find it very useful. I've set my left convenience key to VR+ and it does its job. You have the option of saving the recording and categorizing it, but the category option doesn't seem to work yet. I've submitted a bug report today.

The free version works fine. I paid the fee because the price was reasonable and you can send a recording via email and even send a link to a URL where the other party can go to listen to the message.

As far as whether it's the best program out there, I have no idea.
Offline  
Old 08-07-2007, 05:11 PM   #4 (permalink)
Thumbs Must Hurt
 
mrgm's Avatar
 
Join Date: May 2007
Location: Texas
Model: bold2
PIN: N/A
Carrier: Cingular
Posts: 80
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

link?
__________________
Gerald Martinez
BB9700 user
My BB9000 Mod
WHAT BLUETOOTH DEVICE WORKS TO SYNC MY DESKTOP MANAGER
TO MY BB OUT OF THE BOX; PLEASE PM ME!
Offline  
Old 08-08-2007, 01:26 PM   #5 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2004
Model: 9530
Carrier: Verizon
Posts: 101
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mrgm View Post
link?
To what are you referring? Link to what?

VR+: Free Voice Recorder + Voice Mail for Pearl 8100/8800/8830 :: Products

Last edited by cfjacksn : 08-08-2007 at 01:49 PM. Reason: Insert a URL
Offline  
Old 08-08-2007, 05:26 PM   #6 (permalink)
Knows Where the Search Button Is
 
Join Date: Aug 2007
Model: 9500
PIN: N/A
Carrier: VZW
Posts: 27
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by musiclee@verizon.net View Post
you looking for someone to pay YOU to install their software?

of course it's good,
it records and its free

Sorry. Only saw the $20 copy on handango. Going to look for the free one.

Thanks.
Offline  
Old 08-08-2007, 10:08 PM   #7 (permalink)
Thumbs Must Hurt
 
Join Date: Feb 2006
Location: Orange County, CA
Model: 9810
OS: 7.1.0.284
Carrier: ATT
Posts: 50
Post Thanks: 2
Thanked 0 Times in 0 Posts
Default

Can someone help? I have an 8300 with about 11Mb free. When I try to record I get a message saying I have less than 5mb free and need to free up space in the folder. I created a special folder for this application and it is empty.

Any ideas?
Offline  
Old 08-10-2007, 03:07 AM   #8 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2007
Model: 8100
PIN: N/A
Carrier: xxx
Posts: 117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by fftonyb View Post
Can someone help? I have an 8300 with about 11Mb free. When I try to record I get a message saying I have less than 5mb free and need to free up space in the folder. I created a special folder for this application and it is empty.

Any ideas?
May be try another recording type: amr or wav.
I use this soft without any problems
Offline  
Old 08-10-2007, 03:09 AM   #9 (permalink)
Thumbs Must Hurt
 
Join Date: Aug 2007
Model: 8100
PIN: N/A
Carrier: xxx
Posts: 117
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by jsanchez View Post
Sorry. Only saw the $20 copy on handango. Going to look for the free one.

Thanks.
Recorder is free as I know...
Offline  
Old 08-10-2007, 11:47 AM   #10 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2004
Model: 9530
Carrier: Verizon
Posts: 101
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Shape Services got back to me this morning and gave me instructions on how to "set a category" to a recording. So, it was "operator error". The program works fine for me.

As for jsanchez, the program IS free. The $20 fee is ONLY if you want to be able to email recordings.
Offline  
Old 10-07-2007, 10:59 AM   #11 (permalink)
Knows Where the Search Button Is
 
redtarga's Avatar
 
Join Date: Mar 2006
Model: 9800
Carrier: AT&T
Posts: 47
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I also purchased VR+ recently. It works pretty well, except that if only GPRS is available, it takes a while to send the voice recording via email.

What surprised me was that when I sent a voice recording to another BB, the recipient cannot hear the voice recording. This means that only if the recipient is using a PC, will he able to hear the voice recording sent by email.

Is this a bug, or am I missing something?
Offline  
Old 10-23-2007, 08:58 PM   #12 (permalink)
Thumbs Must Hurt
 
mrking's Avatar
 
Join Date: Oct 2007
Model: 8310
OS: 4.5.0.163
PIN: N/A
Carrier: Rogers
Posts: 192
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I downloaded VR+ from shapeservices web site assuming it was v2.1.2. The trial download of the site is actually v2.1.0. Works great. Loved it, decided to purchase it and did so.

So purchased download link was for 2.1.2, so I thought cool. Tried to install it via desktop and get an error. oh, joy. install it OTA and installs fine. except v2.1.2 has so many bugs.

1) It won't automatically record on start up anymore, even though the setting is set to YES. it always gives a confirmation screen. ugg. **UPDATE: This is a bug for sure as there is no way around it **

2) Auto save the file doesn't work. After recording and you hit the space bar to stop it just sits there for as long as you let it until you hit the esc key and then finally it will write the file. Doesn't matter if it is a 1kb or 100kb file.**UPDATE: ok, yes it does, it is just the button function is what it was suppose to be. space for start and pause. esc for stop. when you hit stop it auto saves it. thumbs up **

3) When you go and delete a recorded file and hit delete, you can no longer hit the 'Y' key but have to select yes instead. **UPDATE: no big deal on this one **


And to top it all off my purchased registration key won't work in either version. **UPDATE: Within 24 hours the issue was resolved and I was provided an new registration code. Thumbs up!!! **

Using and 8310 curve on rogers network with 8310 OS Version 4.2.2.176

Mike

Last edited by mrking : 10-24-2007 at 11:18 AM.
Offline  
Old 10-24-2007, 10:57 PM   #13 (permalink)
Thumbs Must Hurt
 
Join Date: Mar 2007
Model: 8300
Carrier: whateva
Posts: 158
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

i have an issue with vr+ v2.1.2
couldn't run my on curve issue with it-policy, but im on bis not bes, firewall set on by default but all has been set to allow

vr+ pop permission denied , anyone has the same issue ?
any work around ?
Offline  
Old 10-30-2007, 10:46 AM   #14 (permalink)
CrackBerry Addict
 
SHAPE's Avatar
 
Join Date: Jul 2006
Location: Odessa
Model: 9700
Carrier: O2
Posts: 532
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by nyubi View Post
i have an issue with vr+ v2.1.2
couldn't run my on curve issue with it-policy, but im on bis not bes, firewall set on by default but all has been set to allow

vr+ pop permission denied , anyone has the same issue ?
any work around ?

You need to edit security permissions on your Blackberry.
1. Open Options/Security/Application Permissions
2. Select VR+
3. Select Edit Permissions from the menu
4. Configure the Security Permissions to "Allow" for all categories.
5. Save the changes

Then please try to use VR+ once more.

Victoria
SHAPE Support Team
Offline  
Old 10-30-2007, 10:48 AM   #15 (permalink)
CrackBerry Addict
 
SHAPE's Avatar
 
Join Date: Jul 2006
Location: Odessa
Model: 9700
Carrier: O2
Posts: 532
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by redtarga View Post
I also purchased VR+ recently. It works pretty well, except that if only GPRS is available, it takes a while to send the voice recording via email.

What surprised me was that when I sent a voice recording to another BB, the recipient cannot hear the voice recording. This means that only if the recipient is using a PC, will he able to hear the voice recording sent by email.

Is this a bug, or am I missing something?
This is a Blackberry peculiarity. Blackberry cannot play MP3 files from email attachments.
If you send a recording to Blackberry, send it as URL, not as attachment.

Victoria
SHAPE Support Team
Offline  
Old 11-07-2007, 10:29 AM   #16 (permalink)
New Member
 
Join Date: Oct 2006
Model: 8830
Carrier: Bell Mobility
Posts: 5
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default Product is great - customer service is terrible

Product is really good - and if you want this functionality I don't think there any too many options.
However, I've been having problems sending some files - which is how they get converted to MP3 format - and the support from the customer service team is very slow (2-5 day delay in responses) and they seem to not be able to track their previous requests to me (as they just keep asking me to do the same things over and over again.) They are polite and are trying - but clearly the process is broken and there does not appear to be any way to contact them except e-mail. Buyer beware if you have problems!
Offline  
Old 11-10-2007, 02:18 PM   #17 (permalink)
CrackBerry Addict
 
SHAPE's Avatar
 
Join Date: Jul 2006
Location: Odessa
Model: 9700
Carrier: O2
Posts: 532
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by pheffron View Post
Product is really good - and if you want this functionality I don't think there any too many options.
However, I've been having problems sending some files - which is how they get converted to MP3 format - and the support from the customer service team is very slow (2-5 day delay in responses) and they seem to not be able to track their previous requests to me (as they just keep asking me to do the same things over and over again.) They are polite and are trying - but clearly the process is broken and there does not appear to be any way to contact them except e-mail. Buyer beware if you have problems!
There was a temporary problem on our server with converting files to MP3.
Just try to resend the same files.

Victoria
Support Team
SHAPE Services
Software for PDA and mobiles: MSN/Live Messenger, Yahoo!, AIM/iChat, ICQ, MySpace, Jabber, LCS, Sametime, Oracle, Reuters, Skype
Offline  
Old 11-10-2007, 04:23 PM   #18 (permalink)
Thumbs Must Hurt
 
mrking's Avatar
 
Join Date: Oct 2007
Model: 8310
OS: 4.5.0.163
PIN: N/A
Carrier: Rogers
Posts: 192
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I would love to see you add a function to record telephone conversations. I tried it and it will record my voice (of course) but not the other person.

Sure there are some technical 'legal' issues with this, but it would be a great function!!!!
Offline  
Old 11-12-2007, 02:38 PM   #19 (permalink)
CrackBerry Addict
 
SHAPE's Avatar
 
Join Date: Jul 2006
Location: Odessa
Model: 9700
Carrier: O2
Posts: 532
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

Quote:
Originally Posted by mrking View Post
I would love to see you add a function to record telephone conversations. I tried it and it will record my voice (of course) but not the other person.

Sure there are some technical 'legal' issues with this, but it would be a great function!!!!
We would like to add this feature, but for now it is not possible because of technical reasons.
As soon as it becomes possible, we will add it.

Victoria
SHAPE Support Team
Software for PDA and mobiles: MSN/Live Messenger, Yahoo!, AIM/iChat, ICQ, MySpace, Jabber, LCS, Sametime, Oracle, Reuters, Skype
Offline  
Old 11-12-2007, 03:03 PM   #20 (permalink)
Thumbs Must Hurt
 
Join Date: Sep 2006
Model: 8700c
Carrier: T-Mobile
Posts: 122
Post Thanks: 0
Thanked 0 Times in 0 Posts
Default

I find your product confusing. I thought it was free provided yuou are not trying to email recorded messages. Now, however, there appears to be a charge for the product period. Will you please clear this up.
Offline  
Closed Thread


Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

vB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are On





Copyright 2004-2014 BlackBerryForums.com.
The names RIM and BlackBerry are registered Trademarks of BlackBerry Inc.