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View Poll Results: Which app do you use?
Blackberry Smart 63 41.45%
Empower Email Viewer 87 57.24%
Reqwireless Email Viewer 1 0.66%
Mova Mail 1 0.66%
Voters: 152. You may not vote on this poll

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Old 08-11-2007, 10:02 AM   #1 (permalink)
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Which one do you prefer and why?
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Old 08-11-2007, 10:39 AM   #2 (permalink)
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I have used three of the four you list, and all do a decent job. They vary in price, and they all offer different varying degrees of representing HTML, the best they can. BBSmart offers email injection to calendar and tasks--I appreciate that feature the most of any.

Last edited by JSanders : 08-11-2007 at 10:46 AM.
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Old 08-11-2007, 10:43 AM   #3 (permalink)
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I voted for BBSmart! (Sorry, maybe I shouldn't have!)

Oh and JSanders, none of those in the list are free...
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Old 08-11-2007, 10:46 AM   #4 (permalink)
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Thank you, corrected.
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Old 08-11-2007, 11:26 AM   #5 (permalink)
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I tried BBSmart and Empower. The results are similar and BBSmart is more full featured. If I was going just for price, I would have gone Empower but a couple of things bother me about Empower.

Empower by default overlays your signature with their advertisement. Yes its true there is an option to turn it off but it shouldn't be there in the first place. When I did the trial, I was shocked as I didn't realize they did this and found the setting myself. Why even have that in your software?

Last edited by JSanders : 08-12-2007 at 03:03 AM. Reason: to remove off topic material
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Old 08-11-2007, 11:35 AM   #6 (permalink)
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OK, let's keep this thread on topic to what you prefer, and not another direct bashing of one product or the other.

Thanks.
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Old 08-11-2007, 12:11 PM   #7 (permalink)
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I have been using Empower which is good for the price but I too found out that I had been sending emails with the Empower advertisement. I didn't like that at all, especially since I am using their software to VIEW my emails and not to SEND them. Either way because the BB is a business device, if a piece of software is going to alter my signature I need to know about it.
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Old 08-11-2007, 12:36 PM   #8 (permalink)
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Objective: I've used empower and smart and prefer BBsmart. Seems to load images more consistently for me.

Subjective: The nail in the coffin for me was the signature issue with empower that a couple people have mentioned. It's one thing to put that stuff in trial software - where the software is actually sending email through its servers, but after I own the reg code I think it's a little....ummm, disconcerting. My friend was sending me emails from his business addy and didn't realize that empower had preempted his sig.
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Old 08-11-2007, 12:52 PM   #9 (permalink)
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I just downloaded BBSmart and all I can say is WOW!

I am betting the RIM will be including something like this soon.
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Old 08-11-2007, 12:58 PM   #10 (permalink)
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HTML email is "rumored" in the OS 4.3.
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Old 08-11-2007, 09:24 PM   #11 (permalink)
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love BMail (http://www.*******.com/BMail/ota.pl)

1. Its free
2. Support is great
3. Does not add a sig on any outgoing mail (since it uses BB native email program)
4. Ongoing enhancements

tried Empower, another good app, but it did inserted a sig at the bottom on my messages which meant my own sig was pushed further down..
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Old 08-12-2007, 09:10 AM   #12 (permalink)
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I've tested BB Smart and Empower and although I liked the added functions of BB Smart I found that there was significantly less of a delay in in the conversion of the email with Empower ......
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Old 08-12-2007, 11:08 AM   #13 (permalink)
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Quote:
Originally Posted by harryzuluberries View Post
Objective: I've used empower and smart and prefer BBsmart. Seems to load images more consistently for me.

Subjective: The nail in the coffin for me was the signature issue with empower that a couple people have mentioned. It's one thing to put that stuff in trial software - where the software is actually sending email through its servers, but after I own the reg code I think it's a little....ummm, disconcerting. My friend was sending me emails from his business addy and didn't realize that empower had preempted his sig.
nothing goes thru their servers....its just a signature that gets added to outgoing emails. i turned it off as soon as i loaded the program.
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Old 08-14-2007, 01:55 AM   #14 (permalink)
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I tried both BBsmart and Empower extensively. What I found was that each rendered email differently, usually in subtle ways which depends upon the particular characteristics of email you receive. RIM has this infernal policy of mutilating HTML email on their servers before you can receive it. If you receive HTML mail regularly from a particular source, it seems to arrive mutilated in a consistant fashion. Thus, when it comes to displaying such email, there is a difference between these two email viewers.

I based MY final choice upon the following(YOUR experience will differ)

1. For my own needs, both Empower and BBsmart feature sets were satisfactory, so that was a non-issue.

2. I liked the fact that Empower occupies a smaller memory footprint than BBsmart.

3. I liked the fact that Empower was less expensive than BBsmart.

4. For the email which I typically receive, Empower renders it faster than BBsmart.

5. For the email which I typically receive, Empower rendered it in a fashion which I preferred over BBsmart.

So, I kept the Empower email viewer.

I think the only way to successfully choose between email viewers is to take the time to trial all the viewers and select the one which serves your needs best. The good news is that the trial versions are fully featured, so you can get the complete experience with each, before making a final choice.
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Old 08-14-2007, 02:19 AM   #15 (permalink)
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trial version for bbsmart was 4 days, which was too short, and didn't get images to load consistently (yes, emailed the tech support). So decided not to purchase a product for $25 that didn't work fully after my trial version.
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Old 08-15-2007, 02:10 AM   #16 (permalink)
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I'm a new BB user and I'm using Empower - however I must admit that I was not yet a member here and honestly did not know of any other HTML viewers.

I was disappointed to see that no HTML was natively supported and quite happy to find an app that changed that for me. Truthfully it does not show anywhere near all the HTML that is contained in messages, but it is nice just to not have to see all the HTML tags spelled out all through each message; that was very distracting with the native default viewer.

Just for the record, I did not know about the signature spam either until I saw a copy of a message I sent on my PC - and the option to remove it is not obvious at all; you do have to drill down to find it.

Also, I have experienced a couple issues that I am pretty sure are caused by the HTML viewer and wrote to Empower about them a day ago. No response at all as of yet, which is not encouraging. The issues are that occasionally when a message goes into Auto-More, the hourglass spins and the device seems to lock-up, requiring a battery pull to get out of it. I initially thought it might be messages that were too graphics-intensive, but after looking at them on my PC that's not the case. I'm presently reviewing the HTML code of the one message it happened with to see if I can find any offending code. Other issue is that when Empower is enabled, after the first Auto-More I find it extremely difficult to scroll the message back up.

Anyone else seeing either of these issues?

Thanks.
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Old 08-15-2007, 06:30 AM   #17 (permalink)
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BBsmart for me plain and simple I like the company and its attitude. I tried three of the four listed and its BBsmart all the way. I even carry a link to them in my sig becuase I thought they were a great company.
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Old 08-15-2007, 08:19 AM   #18 (permalink)
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The blackberry server extracts most of the html from an email before it is sent to your blackberry. The html viewers try and take whats left and reconstruct the original but the results can never match because they are guessing.

If the Empower viewer is giving you problems, you can try BBSmart and see if the results are any better for you. You can actually delete and reinstall both to make a comparison on what works best for you.
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Old 08-15-2007, 09:19 AM   #19 (permalink)
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you can actually have both installed at the same time. (just not active at the same time) It is a good way to test out the differences between the way they render on the exact same email. This ultimately led me to choose Empower over BBSmart. Also, I felt that BBSmart loaded a bit slower than Empower.

Last edited by gibber9583 : 08-15-2007 at 09:21 AM.
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Old 08-16-2007, 07:48 AM   #20 (permalink)
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EMPOWER..the only way to go! I mean $10, it's the best!
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