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Old 08-14-2007, 11:01 AM   #1 (permalink)
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Every since i downloaded BB Alerts, my missed icon will not go less than
1. Any ideas how to fix?
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Old 08-14-2007, 11:10 AM   #2 (permalink)
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Likely, it has nothing to do with BBAlerts.

Look at your message folder > view folder > missed calls and see if they are cleared or need deleting.
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Old 08-14-2007, 11:17 AM   #3 (permalink)
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I had the same issue when I installed it. I had 2 missed calls showing although I had none at all. I had to do a hard reset to clear it.
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Old 08-14-2007, 11:19 AM   #4 (permalink)
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Thanks Smooth. Hard reset = Battery Pull while powered and reboot.
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Old 08-14-2007, 11:23 AM   #5 (permalink)
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actually go to options security options then general settings then click menu to wipe handheld..........to a back up first it will wipe EVERYTHING off to factory default.
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Old 08-14-2007, 11:30 AM   #6 (permalink)
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All calls are gone (deleted) from missed calls. Wonder if there is anything other than a reinstall of the OS?
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Old 08-14-2007, 01:03 PM   #7 (permalink)
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Pauly, doing a "wipe" will remove ALL personal data from the BB, including email, call logs, contacts, etc. That is not a hard reset, that is a wipe. A hard reset is simply pulling the battery to reboot the device.

Pauly, have you tried calling your BB, missing the call and then clearing the missed call?
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Old 08-16-2007, 02:56 PM   #8 (permalink)
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Quote:
Originally Posted by JSanders View Post
Pauly, doing a "wipe" will remove ALL personal data from the BB, including email, call logs, contacts, etc. That is not a hard reset, that is a wipe. A hard reset is simply pulling the battery to reboot the device.

Pauly, have you tried calling your BB, missing the call and then clearing the missed call?
careful, I did that and then had 2.. .then 3 missed calls. My 8830 is not letting go of missed calls once in a while now.
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