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Old 06-06-2005, 12:35 PM   #1 (permalink)
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Unhappy Magmic---anyone home?

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For the past 2 days I have not been able to get on the Magmic Texas Hold-em server. I get UNABLE TO CONNECT TO SERVER. When I went to the website on Sunday there was an error message "Too Many Connections....."

Anyone home over there that can reboot the server?

Anyone else having these problems?

-D
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Old 06-06-2005, 02:30 PM   #2 (permalink)
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Sorry about that, just dealing a bit with growth of traffic on the
game server!
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Old 06-06-2005, 08:16 PM   #3 (permalink)
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Question Server issues

Any idea when you will get the server back online?
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Old 06-06-2005, 08:28 PM   #4 (permalink)
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I contacted them on how to switch my product key (since I changed my blackberry) but didnt have the old blackberry's pin on thursday. still no response. they arent very customer service oriented.
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Old 06-06-2005, 11:21 PM   #5 (permalink)
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Quote:
Originally Posted by pearls
Any idea when you will get the server back online?
The server was never offline, just slowed down. If you are still experiencing some trouble, can you send an email to [email address] explaining your setup.
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Old 06-06-2005, 11:24 PM   #6 (permalink)
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Quote:
Originally Posted by jacobsaa
I contacted them on how to switch my product key (since I changed my blackberry) but didnt have the old blackberry's pin on thursday. still no response. they arent very customer service oriented.
Send your support request to [email address] - it may just never have gotten through.

As for "customer service" Magmic is probably the only mobile game studio that allows customers to switch their game they purchased between devices. This service is actually automated for you through Magmic's GameZone (there's no need to contact support for it). Log in to your account on the Game Zone and follow the links from there.
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Old 06-13-2005, 08:55 AM   #7 (permalink)
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Thumbs up Apology to Magmic

I am openly apologizing to Magmic support for thinking that they had fallen down on the job. It turns out that the BES server I was attached to had somehow blocked my bberry from accessing certain functions.

TK2 is an AWESOME and addicting game. Keep it up.
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