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SharifTK
10-26-2007, 02:17 PM
For some odd reason, my 8700g drivers are no longer available in my computer. Can anyone tell me where I can find it? I tried installing the new Desktop Manager but it doesnt work.

cgarrabr
10-26-2007, 04:23 PM
The DM install should include the drivers, and Windows should have no problem finding your BB once the DM is installed. What specific problem(s) are you having?

SharifTK
10-27-2007, 11:21 AM
Well I reinstalled all the software and still having this problem. I plug in the Blackberry 8700g to my computer via USB and I get a message saying "Windows has found new hardware". So I click next and it says it cannot find the drivers, and it keeps repeating this over and over again.

DJChew
10-28-2007, 01:07 AM
Can you define "all the software"?

Also, it could be a good idea to try the newest Desktop Manager.
Desktop Manager 4.2 SP2
BlackBerry - BlackBerry Downloads | Desktop Software Applications, Enterprise Server, Games & Ring Tones (http://na.blackberry.com/eng/support/downloads/#tab_tab_desktop)

BurningBerry
10-29-2007, 03:34 AM
what windows version you have on your pc?

BurningBerry
10-29-2007, 05:00 AM
1. Install the desktop software.
2. Install the handheld software. (If it is a non Vendor software.. exp. T-Mobile. search and delete the "vendor.xml" file.)
3. Pull the battery out of your device.
4. With the battery out connect the device to the computer.
5. Go to Options and select "connection settings"
6. Select USB PIN this may take a few moments since there is no battery in the device. you might even have to select detect device in some rare cases.
7. Select the application loader icon.
8. Select all software you want installed.
9. Proceed to the end portion untill you see the "Finish" button.
10. Very IMPORTANT. do not hit the finish button, instead select the ADVANCED button.
11. Make sure both boxes are checked.
12. Proceed until it asks you if you want to automatically back up and restore. Select DO NOT AUTOMATICALLY BACK UP MY HANDHELD.
13. Once the process starts. take care not to bump out the cord and re-insert the battery. Again on some rare occasions you might have to wait until it finishes saying connect to insert the battery.

THIS MAY FAIL THE FIRST OR SECOND TIME DONT WORRY JUST KEEP TRYING.

PinStack.com (http://blackberryforums.pinstack.com/5178-how_reinstall_os_when_computer_wont.html)