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View Full Version : 7290 getting "Device error: 377" Reset


bronxnative
11-03-2007, 04:46 PM
hello all. this is my first post so if this is the wrong section i apologize in advance.

I was going about my business, I look at my 7290 and it had the hour glass rotating. usually this comes up when the BB is booting up i believe. I dont remember turning it off or anything. it wouldnt boot up. so i took out the battery , put it back in and now i just get the red led light come on, and then it says "Device Error: 377" and the word "reset" under it. I have tried connecting it to the pc, taking out the sim card, pretty much every combination you can think of. its weird cuz when i press the top button the light goes on then thats when the error comes other than that then its jsut there with a blank screen. someone lent me this phone to use temporarily and i really dont want to give them back something broken. any suggestions anyone? all help is appreciated.

ezrunner
11-03-2007, 07:04 PM
Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You need to wipe your BB using JL_CMDER and reload your operating system

You can find instruction on how to accomplish this in the BBFAQ section just follow the link in my signature.

I'd post link but I am wap and not able to

Willieheck
12-12-2007, 09:36 PM
Easier said than done methinks - my BB 7290 also shows error 377 but all attempts to access it via USB to reinstall the software result in a "device not found". This occurs with the battery in situ or removed. The only other sign of life is a red light which blinks twice and then pauses for several seconds before repeating, and does so for a few cycles even with the battery removed. I've used the J-Cmmdr software allegedly to "wipe" it but I'm unsure if that works since there's no evidence that it can make a connection any better than the Device Manager. This is one frustrating piece of equipment!


Wirelessly posted (BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

You need to wipe your BB using JL_CMDER and reload your operating system

You can find instruction on how to accomplish this in the BBFAQ section just follow the link in my signature.

I'd post link but I am wap and not able to

filipinamami510
04-19-2008, 03:06 PM
i have the exact same problem HELP!! i used JL_CMDER to wipe my blackberry but it didnt work :-(

n3rc
07-10-2008, 05:51 PM
have same problem

roger

mitchelrl
07-12-2008, 05:42 PM
Time for an upgrade? =P

thaivnm
07-14-2008, 02:44 AM
JLcmder then reinstall system software..

silenoze
08-28-2008, 11:44 PM
same problem too.device error:400 reset.already used JL_cmder to reset but didn't work...

bon0123456789
11-03-2008, 09:43 PM
problem with flash,i sure it.

sunnyhust
11-22-2008, 10:57 AM
problem with flash,i sure it.

that's right!

stanfordfan0001
11-27-2008, 11:30 PM
same problem. what should i do

cubanshorty
12-23-2008, 06:26 PM
I had the same problem. I just ditched the phone. I was too fed up with it to try and salvage it.