View Full Version : why do i have a unread message envelope?

11-06-2007, 05:57 PM
Why does my BB say I have 1 unread message when I have no unread message? How do I fix this?

11-06-2007, 06:05 PM
Wirelessly posted (8700g: BlackBerry8700/4.2.1 Profile/MIDP-2.0 Configuration/CLDC-1.1 VendorID/100)

Check saved message folder. Perhaps you have unread message there. Also, point to date at top of your message folder and select mark prior read. See if either of those is solution.

11-06-2007, 06:06 PM
sometimes pulling the battery will make it go away also...
How do I reset my message counter to clear, or zero? - BlackBerryFAQ (http://blackberryfaq.com/index.php/How_do_I_reset_my_message_counter_to_clear%2C_or_zero%3F)